Lead Premium Retail Experience — Assistant Store Manager

Le Creuset; Jersey Shore (Lycoming County); On-site; USD 42,000 - 56,000; Full time

Job summary

Le Creuset is seeking an Assistant Store Manager for the Jersey Shore, NJ location to partner with the Store Manager on sales strategy, team development, and outstanding customer experiences. You will lead by example on the floor, coach staff to meet goals, and ensure daily operations run smoothly.

The role emphasizes a hands-on leadership style, collaboration with store teams, and flexibility to cover varied schedules while upholding Le Creuset’s premium service and standards.

Qualifications

• Previous retail sales and leadership experience, preferably in a specialty retail or customer-focused environment.
• Experience coaching employees and supporting performance toward sales and KPI goals.
• Strong communication, organization, decision-making, and problem-solving skills.
• Collaborative, hands-on leadership style and desire to develop professionally.
• Proficiency with POS systems, Microsoft Office, and handheld or laptop devices.
• Flexibility to work a varied schedule based on business needs, including days, evenings, weekends and holidays.
• Ability to remain active on the sales floor for extended periods, climb ladders, and lift or carry up to 25 pounds.
• A genuine passion for delivering exceptional customer experiences and representing the Le Creuset brand.

Responsibilities

• Drive Business Results: Partner with the Store Manager to execute strategies that achieve sales, KPI, productivity, and profitability goals while leading by example on the sales floor.
• Lead and Develop the Team: Support recruiting, onboarding, training, coaching, and recognition efforts to build an engaged, knowledgeable, and accountable team.
• Deliver an Exceptional Customer Experience: Model personalized service and expert product guidance while coaching the team to consistently deliver a joyful, premium Le Creuset brand experience.
• Support Store Operations: Assist with scheduling, cash management, inventory accuracy, visual merchandising, loss prevention, safety, and compliance with company policies and procedures.
• Provide Store Leadership: Oversee daily priorities and store operations when the Store Manager is unavailable, address customer and employee concerns, and escalation issues when appropriate.
• Build Strong Partnerships: Communicate business needs and store performance to the Store Manager while collaborating with Retail, Human Resources, and other support teams.

Skills

Retail leadership

Coaching employees

Communication

Organization

Decision-making

Problem-solving

POS systems

Microsoft Office

Flexibility

Physical ability 25 lbs

Brand ambassador

Tools

Point-of-sale systems

Microsoft Office

Handheld devices

Job description

Le Creuset is seeking an Assistant Store Manager for the Jersey Shore, NJ location to partner with the Store Manager on sales strategy, team development, and outstanding customer experiences. You will lead by example on the floor, coach staff to meet goals, and ensure daily operations run smoothly.

The role emphasizes a hands-on leadership style, collaboration with store teams, and flexibility to cover varied schedules while upholding Le Creuset’s premium service and standards.