Assistant Store Manager - Lead Premium Retail Experience

Le Creuset; Johnson Creek (WI); On-site; USD 45,000 - 65,000; Full time

Job summary

Le Creuset in Johnson Creek, WI is seeking an Assistant Store Manager to partner with the Store Manager to drive sales, develop the store team, and deliver exceptional customer experiences on the showroom floor. You will coach employees to achieve goals, maintain premium service and brand standards, assist with scheduling and operations, and lead in the Store Manager's absence.

This role requires strong communication and a collaborative leadership style, with flexibility to work days, evenings,

Qualifications

• Retail leadership experience preferred in a specialty or customer-focused environment.
• Coaching employees to improve performance and achieve sales/KPI goals.
• Strong communication, organization, decision-making and problem-solving skills.
• Collaborative, hands-on leadership style with a desire to develop professionally.

Responsibilities

• Drive Business Results: Collaborate with Store Manager to meet sales, KPI, productivity and profitability goals while leading by example on the sales floor.
• Lead and Develop the Team: Support recruiting, onboarding, training, coaching and recognition to build an engaged, capable team.
• Deliver an Exceptional Customer Experience: Provide personalized service and product guidance to ensure a premiumLe Creuset brand experience.
• Support Store Operations: Assist with scheduling, cash handling, inventory accuracy, merchandising, loss prevention, safety and compliance.
• Provide Store Leadership: Oversee daily priorities and store operations in the Store Manager's absence, address customer and employee concerns.
• Build Strong Partnerships: Communicate needs and performance with Store Manager and collaborate with Retail, HR and other support teams.

Skills

Retail leadership

Customer service excellence

Team coaching

Communication

Problem solving

Organizational skills

Flexibility scheduling

Tools

POS systems

Microsoft Office

Handheld devices

Job description

Le Creuset in Johnson Creek, WI is seeking an Assistant Store Manager to partner with the Store Manager to drive sales, develop the store team, and deliver exceptional customer experiences on the showroom floor. You will coach employees to achieve goals, maintain premium service and brand standards, assist with scheduling and operations, and lead in the Store Manager's absence.

This role requires strong communication and a collaborative leadership style, with flexibility to work days, evenings,