Lead Power Platform Developer

CapTech; Richmond (VA); Hybrid; USD 90,000 - 190,000; Full time

Benefits offered by this job

PTO

Health coverage

Disability insurance

Paid family leave

Learning & development

401(k) matching

Job summary

CapTech is seeking a senior Dynamics 365 & Power Platform leader to guide enterprise deployments for Fortune 100 clients and government agencies. You will craft roadmaps, drive architecture, and provide hands-on configuration across CRM/ERP ecosystems while coordinating cross-functional teams.

Requirements include 10+ years in Dynamics 365 and Power Platform, experience with CCaaS/Omnichannel, and a Dynamics 365 certification preferred.

Qualifications

• 10+ years of Microsoft Dynamics 365 and Power Platform experience.
• Experience with CCaaS or Omnichannel.
• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• Hands-on development in Java, Python, or .NET.
• Proven success leading Microsoft Dynamics 365 implementations with CRM/ERP projects.
• Expert knowledge of Dynamics 365 capabilities, configuration, and integration strategies.
• Strong project management proficiency and cross-functional leadership.
• Exceptional communication skills and ability to translate technical details for non-technical audiences.

Responsibilities

• Strategic planning and roadmap development for Power Platform and Dynamics 365.
• Organizational analysis to identify process optimization and automation opportunities.
• Lead team structure planning to support the Dynamics 365 and Power Platform ecosystem.
• Hands-on configuration and implementation support across Microsoft modules.
• Deploy the Dynamics 365 Customer Service module with multiple work centers.
• Foster collaboration across client departments for integrated implementation.
• Design and deliver training to drive platform adoption and ongoing support.
• Continuously assess system performance and drive improvements to maximize value.

Skills

Microsoft Dynamics 365

Power Platform

Java

Python

.NET

Project management

Communication

Cross-functional leadership

Education

Bachelor's degree in Computer Science, Information Technology, or related field

Microsoft Dynamics 365 certification (preferred)

Tools

CCaaS

Omnichannel

Job description

CapTech is an award‑winning consulting firm that collaborates with clients to achieve what’s possible through the power of technology. From the outset, our founders shared a collective passion to create a consultancy centered on strong relationships that would stand the test of time. Today we work alongside Fortune 100 companies, mid‑sized enterprises, and government agencies across the country.

Job Description

• Strategic Planning and Roadmap Development: Craft and execute a detailed implementation roadmap for Power Platform and Dynamics 365, aligning with client objectives and ensuring seamless CRM and ERP integration.
• Organizational Analysis: Conduct in-depth assessments to pinpoint process optimization and automation opportunities through Dynamics 365 and Power Platform.
• Team Structure Planning: Advise on the optimal organizational and team structures needed to robustly support the Dynamics 365 and Power Platform ecosystem.
• Hands‑On Configuration and Implementation Support: Provide direct configuration and implementation assistance across various Microsoft Suite modules, from pilot projects to major rollouts.
• Customer Service Module Deployment: Lead the deployment of the Dynamics 365 Customer Service module, including the setup of multiple work centers and external customer self‑service features.
• Collaborative Leadership: Foster strong collaboration across client departments to guarantee an integrated and unified Dynamics 365 and Power Platform implementation approach.
• Training and User Support: Design and deliver effective training sessions to users at all levels, promoting high platform adoption and competency. Offer ongoing support to ensure the maximization of Dynamics 365 and Power Platform functionalities.
• Continuous System Improvement: Continually assess system performance and lead improvement initiatives to boost functionality, user experience, and business value.

Qualifications

• 10+ Years of Microsoft Dynamics 365 and Microsoft Power Platform experience.
• Experience utilizing CCaaS or Omnichannel.
• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• Experience with hands‑on development in Java, Python, or .NET.
• Demonstrated success in leading Microsoft Dynamics 365 implementations, with a robust portfolio of CRM and ERP projects.
• Expert knowledge of Dynamics 365 capabilities, configuration, and integration strategies.
• Strong project management proficiency, capable of guiding cross‑functional teams in fast‑paced settings.
• Exceptional communication skills, adept at translating technical details for a non‑technical audience.
• Microsoft Dynamics 365 certification is strongly preferred.
• Understanding of how MS Dynamics integrates with other components in an Enterprise, like Salesforce.
• Opportunity to impact significant transformation projects, leveraging the latest technologies to deliver innovative solutions.

Additional Information

We offer a variety of career paths based on your skills and passions. Our benefits package includes generous PTO, health coverage, disability insurance, paid family leave, and more. Extended benefits such as learning & development, modern health, fertility support, personalized lifestyle stipend, employee resource groups, philanthropic partnerships, and 401(k) matching are also available.

CapTech is committed to providing a flexible work environment and helping employees achieve a work‑life balance. Employees must be available to work onsite in a client location or a CapTech office as requested, but remote work is allowed when compatible with client needs.

CapTech supports Equal Pay for all. In Virginia, we are committed to Equal Pay in accordance with the Virginia Transparency Law. Compensation for this role will be commensurate with the candidate’s skills, total relevant experience, job level, and geographic location. The base pay range for this role is $90,000 - $190,000.

CapTech is an equal‑opportunity employer committed to fostering a culture of equality, inclusion, and fairness. We encourage diverse viewpoints and backgrounds. For more information about our Diversity, Inclusion, and Belonging efforts, click HERE. At this time, CapTech cannot sponsor a work visa for this position. Applicants must be authorized to work in the United States without visa sponsorship.