Lead PM: AI-Driven Enterprise Services

Asana; San Francisco (CA); On-site; USD 150,000 - 230,000; Full time

Job summary

Asana in San Francisco seeks a Lead Product Manager, Enterprise Services Management to define the 0→1 strategy for its new AI-native Service Management line. You’ll partner with engineering, design, data science, and GTM teams to shape a roadmap that improves IT, HR, and support workflows across millions of teams.

You bring 10+ years in product management, a track record of building AI-driven platforms, and a customer-obsessed mindset.

Qualifications

• 10+ years of Product Management experience with enterprise SaaS products.
• Experience building AI-driven platforms, automation systems, or service workflows.
• Strong collaboration across engineering, design, GTM and data science teams.
• Customer-obsessed mindset with ability to translate needs into product decisions.

Responsibilities

• Drive the 0→1 strategy and product vision for Asana's ESM business and AI-enabled workflows.
• Validate pain points with customers, co-develop workflows, and translate insights into MVP scope and roadmap.
• Build and launch an AI-native MVP, collaborating with engineering, design, and UXR.
• Drive cross-functional GTM with Sales, Channel, PMM, and CS on positioning and onboarding.

Skills

Product Management

AI/ML workflows

Enterprise SaaS

Cross-functional leadership

Go-to-market

Job description

Asana in San Francisco seeks a Lead Product Manager, Enterprise Services Management to define the 0→1 strategy for its new AI-native Service Management line. You’ll partner with engineering, design, data science, and GTM teams to shape a roadmap that improves IT, HR, and support workflows across millions of teams.

You bring 10+ years in product management, a track record of building AI-driven platforms, and a customer-obsessed mindset.