Lead Plumbing Service Technician: Field Expert & Mentor

Black Diamond Experts; Orem (UT); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Weekly pay with incentives

401(k) with company match

Paid time off

Health benefits

Company events

Job summary

Any Hour Services in Orem, UT seeks a Plumbing Service Technician to diagnose and repair plumbing problems, run service calls, and educate customers on maintenance options. This field-based role requires strong communication with customers and colleagues, plus ability to mentor apprentices.

You will perform installations, inspections, and repairs, document work, and ensure compliance with codes, with weekly pay and a comprehensive benefits package.

Qualifications

• High school diploma or equivalent required.
• Plumbing trade school or technical training preferred.
• 3+ years of plumbing service experience preferred.
• Journeyman plumbing license or state-required certification strongly preferred (may vary by location).
• Valid driver's license with clean driving record required.

Responsibilities

• Diagnose and repair plumbing issues, including leaks, clogs, fixture replacements, pipe repairs, and water heater installations.
• Perform inspections and preventive maintenance, testing water pressure, drainage, and system performance.
• Document work performed, materials used, and recommendations, and ensure all work complies with plumbing codes, OSHA regulations, and company standards.
• Provide clear, professional communication to customers about diagnoses, repairs, and options, educating them on preventive maintenance and upgrade opportunities.
• Collect payments and maintain your truck inventory.
• Collaborate with dispatch, service managers, and team members, supporting the training and mentoring of apprentices and technicians.
• Maintain your tools, equipment, and vehicle in safe, clean, working condition.

Skills

Communication

Customer service

Time management

Independent work

Technical plumbing knowledge

Education

High school diploma

Plumbing trade school/technical training

Tools

ServiceTitan

Job description

Any Hour Services in Orem, UT seeks a Plumbing Service Technician to diagnose and repair plumbing problems, run service calls, and educate customers on maintenance options. This field-based role requires strong communication with customers and colleagues, plus ability to mentor apprentices.

You will perform installations, inspections, and repairs, document work, and ensure compliance with codes, with weekly pay and a comprehensive benefits package.