Lead Phlebotomy Technician & Team Coach

Carle Health; Normal (IL); On-site; USD 28,000 - 47,000; Full time

Job summary

Carle Health is seeking a Lead Lab Assistant/Phlebotomy to perform venipuncture in outreach, ambulatory and hospital settings while directing staff on policies and initiatives. You will serve as a resource for lab assistant functions and ensure high-quality patient care across multiple sites.

The role requires leadership, communication, and hands-on phlebotomy expertise with 1 year of phlebotomy experience.

Qualifications

• High School Diploma or GED required.
• ASCP PBT certification within 1 year.
• NHA CPT certification within 1 year.
• NCCT CPT certification within 1 year.
• BLS within 30 days.

Responsibilities

• Monitors and coordinates work flow of phlebotomy staff.
• Provides leadership to Phlebotomy staff.
• Assists in the coordination of administrative and staffing activities on assigned shift.
• Resolve problems independently and facilitate solutions; confer with supervisor to resolve more complex situations.
• Recommends various personnel actions, including hiring, performance appraisals, and promotions.
• Ensures staff members are adequately trained and competent to perform all required job tasks.
• Tracks and orders all phlebotomy/ send out supplies.
• Demonstrates expertise in difficult phlebotomy and training new employees.
• Demonstrates excellent communication and patient care skills.
• Demonstrates excellent registration skills.
• Work through workqueue issues and resolve.
• Coordination of outreach schedule and fulfilling outreach duties according to contract.
• Creates and manages lab assistant schedule.
• Performs all activities/duties associated with reference lab testing including order verification, preparation, shipping, and result entry.
• Serves as a Referred Test resource for providers, nurses and other staff.

Skills

Leadership

Communication

Phlebotomy

Staff supervision

Education

High School Diploma/GED

Job description

Carle Health is seeking a Lead Lab Assistant/Phlebotomy to perform venipuncture in outreach, ambulatory and hospital settings while directing staff on policies and initiatives. You will serve as a resource for lab assistant functions and ensure high-quality patient care across multiple sites.

The role requires leadership, communication, and hands-on phlebotomy expertise with 1 year of phlebotomy experience.