Lead Phlebotomy Team & Quality Improvement Supervisor

Jobtailor; Milton (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

Jobtailor seeks a Phlebotomy Supervisor to lead a team of PSC Phlebotomists and_float staff, ensuring efficient outpatient collection operations and high-quality service. The role focuses on staffing, training, and client relations in a fast-paced laboratory setting.

Ideal candidates will have ASCP phlebotomy certification, at least 3 years of phlebotomy experience, and prior supervisory exposure, with strong communication and detail orientation throughout all tasks.

Qualifications

• Phlebotomy certification from ASCP or equivalent is required.
• Minimum 3 years of phlebotomy experience.
• At least 1 year in a supervisor or lead phlebotomy role preferred.
• Experience working in a PSC or in-office phlebotomy site is preferred.
• Strong verbal and written communication skills.
• Ability to work both independently and in a team.

Responsibilities

• Oversee and manage a team of PSC Phlebotomists and PSC Float Phlebotomists.
• Perform specimen collections and provide excellent customer service.
• Ensure adequate staffing and efficient workflow at outpatient collection stations.
• Drive quality improvement initiatives and maintain client relationships.
• Lead training and ensure competency for new staff.
• Handle payroll input and conduct employee performance evaluations.
• Prepare budgets and ensure compliance with accrediting agencies.

Skills

Strong Verbal Communication

Strong Written Communication

Attention to Detail

Team Collaboration

Independent Work

Laboratory Information Systems

Education

High School diploma or GED

Phlebotomy Certification (ASCP)

Tools

Laboratory Information Systems

Job description

Jobtailor seeks a Phlebotomy Supervisor to lead a team of PSC Phlebotomists and_float staff, ensuring efficient outpatient collection operations and high-quality service. The role focuses on staffing, training, and client relations in a fast-paced laboratory setting.

Ideal candidates will have ASCP phlebotomy certification, at least 3 years of phlebotomy experience, and prior supervisory exposure, with strong communication and detail orientation throughout all tasks.