Lead Phlebotomist — Mentor Team, Optimize Workflow

Northwest Healthcare; Tucson (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Northwest Healthcare in Tucson, AZ is seeking a Phlebotomist Lead responsible for coordinating day-to-day phlebotomy operations, staffing, training, supply management and quality monitoring. In addition to performing specimen collection, you will mentor staff and students and ensure compliance with laboratory protocols to deliver safe, accurate patient care.

The role requires 3–5 years in phlebotomy, completion of an accredited phlebotomy program, and CPT certification; previous leadership or

Qualifications

• Technical School completion of an accredited phlebotomy training program preferred.
• 3-5 years of experience in phlebotomy required.
• Prior experience in a lead, supervisory, or preceptor role preferred.

Responsibilities

• Coordinates phlebotomy workflow and staffing assignments to ensure timely and accurate specimen collection for inpatient and outpatient services.
• Performs venipunctures, heel sticks, and finger sticks in accordance with established policies and procedures; demonstrates population-appropriate collection competencies.
• Serves as a resource for phlebotomy staff by providing technical guidance, coaching, and support in resolving procedural issues or patient concerns.
• Oversees onboarding and training for new hires and students, ensuring consistency in technique, safety, and compliance.
• Conducts and documents staff competency assessments and performance observations in accordance with regulatory and departmental standards.
• Maintains phlebotomy supplies, carts, and collection areas in an organized and clean condition; monitors inventory and places supply orders as needed.
• Monitors and analyzes collection turnaround times, proactively identifying and addressing process improvement opportunities.
• Accurately records specimen collection information in the Laboratory Information System (LIS), ensuring correct patient identification and timely data entry.
• Communicates phlebotomy-related concerns or operational issues to Laboratory leadership in a timely and appropriate manner.
• Performs other duties as assigned.

Skills

Phlebotomy

Team leadership

Coaching

Education

Phlebotomy training program completion

Tools

LIS (Laboratory Information System)

Job description

Northwest Healthcare in Tucson, AZ is seeking a Phlebotomist Lead responsible for coordinating day-to-day phlebotomy operations, staffing, training, supply management and quality monitoring. In addition to performing specimen collection, you will mentor staff and students and ensure compliance with laboratory protocols to deliver safe, accurate patient care.

The role requires 3–5 years in phlebotomy, completion of an accredited phlebotomy program, and CPT certification; previous leadership or