Lead Phlebotomist II — Patient Care & Process Excellence

ICONMA; Fort Smith (AR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health benefits

Referral Program

Excellent growth opportunities

Job summary

ICONMA seeks a Phlebotomist II for our Fort Smith, AR client in the Medical Research sector. You will collect blood samples, prepare specimens, and maintain strict patient confidentiality while communicating procedures clearly.

Under supervision, you will ensure accuracy, foster trust with patients, and support daily operations with efficient records management. Growth opportunities and health benefits are offered.

Qualifications

• High school diploma or equivalent.
• Phlebotomy certification preferred.
• Medical assistant or paramedic training preferred.
• 3 years of phlebotomy experience required.
• 2+ years in a Patient Service Center environment preferred.
• Customer service in a retail or service setting preferred.
• Keyboard/data entry experience is required.

Responsibilities

• Draw quality blood samples from patients and prepare specimens for lab testing.
• Represent the company to patients with professionalism and trust.
• Explain procedures to patients and perform blood draws safely and accurately.
• Demonstrate leadership behaviors with focus on process excellence and confidentiality.
• Under supervision, maintain records and a safe, professional environment.

Skills

Customer service

Data entry

Communication

Education

High school diploma or equivalent

Phlebotomy certification

Medical assistant or paramedic training

Job description

ICONMA seeks a Phlebotomist II for our Fort Smith, AR client in the Medical Research sector. You will collect blood samples, prepare specimens, and maintain strict patient confidentiality while communicating procedures clearly.

Under supervision, you will ensure accuracy, foster trust with patients, and support daily operations with efficient records management. Growth opportunities and health benefits are offered.