Lead Phlebotomist: Elevate Team & Patient Experience

hhccareers; New Britain (CT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Hartford HealthCare's The Hospital of Central Connecticut is seeking a Lead Phlebotomist to provide day-to-day direction to the Phlebotomy team and ensure compliant procedures. The role emphasizes exceptional patient experience and quality outcomes across Hartford HealthCare locations.

Responsibilities include phlebotomy duties, adherence to policies, and support for continuous improvement. The organization offers competitive benefits and career growth within a statewide health network.

Qualifications

• High School graduate or equivalent required or equivalent training/experience.
• 6 months phlebotomy experience required.
• National Certification (NCCT or ASCP) or equivalent.
• Knowledge of venipuncture techniques.
• Excellent customer service skills with a professional attitude.
• Strong keyboarding skills to learn laboratory applications and HHC systems.
• Continuous improvement mindset.
• Ability to handle diverse patient populations, including difficult patients.
• Strong troubleshooting and problem-solving skills.
• Ability to operate required lab equipment including pneumatic tube.

Responsibilities

• Lead phlebotomy team on a day-to-day basis, directing workflow.
• Ensure procedures and policies are followed and compliant with regulations.
• Support supervisor by handling a mix of tasks and delegating as needed.

Skills

Phlebotomy experience

Customer service skills

Keyboarding / computer skills

Continuous improvement mindset

Diverse patient population handling

Troubleshooting / problem solving

Venipuncture techniques

Education

High School graduate or equivalent

National Certification (NCCT or ASCP) or equivalent

Tools

Pneumatic tube system

Laboratory applications

HHC computer systems

Job description

Hartford HealthCare's The Hospital of Central Connecticut is seeking a Lead Phlebotomist to provide day-to-day direction to the Phlebotomy team and ensure compliant procedures. The role emphasizes exceptional patient experience and quality outcomes across Hartford HealthCare locations.

Responsibilities include phlebotomy duties, adherence to policies, and support for continuous improvement. The organization offers competitive benefits and career growth within a statewide health network.