Lead Phlebotomist: Elevate Lab Care & Patient Experience

Hartford HealthCare; New Britain (CT); On-site; USD 48,000 - 62,000; Full time

Job summary

The Hospital of Central Connecticut, part of Hartford HealthCare, seeks a Lead Phlebotomist in New Britain to direct daily phlebotomy operations and ensure top patient experience. You will support the Supervisor, uphold all lab policies, and guide the phlebotomy team toward efficient workflows while maintaining accuracy and compassionate care for diverse patient populations.

Located at 100 Grand Street, this on-site role offers opportunities for career growth within a statewide healthcare

Qualifications

• High School graduate or equivalent.
• 6 months of phlebotomy experience
• National Certification (NCCT or ASCP) or equivalent
• Knowledge of venipuncture techniques
• Excellent customer service skills

Responsibilities

• Lead phlebotomy team direction to achieve optimum workflow.
• Ensure compliance with applicable legal requirements and lab policies.
• Demonstrate exceptional patient experience and quality outcomes.
• Support the Supervisor in day-to-day operations and staff guidance.

Skills

Phlebotomy experience

NCCT/ASCP cert

Venipuncture skills

Customer service

Lab systems

Continuous improvement

Patient handling

Troubleshooting

Lab equipment

Education

High School Diploma

Training + experience

Tools

Pneumatic Tube System

Job description

The Hospital of Central Connecticut, part of Hartford HealthCare, seeks a Lead Phlebotomist in New Britain to direct daily phlebotomy operations and ensure top patient experience. You will support the Supervisor, uphold all lab policies, and guide the phlebotomy team toward efficient workflows while maintaining accuracy and compassionate care for diverse patient populations.

Located at 100 Grand Street, this on-site role offers opportunities for career growth within a statewide healthcare