Lead Phlebotomist

hhccareers; New Britain (CT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Hartford HealthCare's The Hospital of Central Connecticut is seeking a Lead Phlebotomist to provide day-to-day direction to the Phlebotomy team and ensure compliant procedures. The role emphasizes exceptional patient experience and quality outcomes across Hartford HealthCare locations.

Responsibilities include phlebotomy duties, adherence to policies, and support for continuous improvement. The organization offers competitive benefits and career growth within a statewide health network.

Qualifications

• High School graduate or equivalent required or equivalent training/experience.
• 6 months phlebotomy experience required.
• National Certification (NCCT or ASCP) or equivalent.
• Knowledge of venipuncture techniques.
• Excellent customer service skills with a professional attitude.
• Strong keyboarding skills to learn laboratory applications and HHC systems.
• Continuous improvement mindset.
• Ability to handle diverse patient populations, including difficult patients.
• Strong troubleshooting and problem-solving skills.
• Ability to operate required lab equipment including pneumatic tube.

Responsibilities

• Lead phlebotomy team on a day-to-day basis, directing workflow.
• Ensure procedures and policies are followed and compliant with regulations.
• Support supervisor by handling a mix of tasks and delegating as needed.

Skills

Phlebotomy experience

Customer service skills

Keyboarding / computer skills

Continuous improvement mindset

Diverse patient population handling

Troubleshooting / problem solving

Venipuncture techniques

Education

High School graduate or equivalent

National Certification (NCCT or ASCP) or equivalent

Tools

Pneumatic tube system

Laboratory applications

HHC computer systems

Job description

Work where every moment matters.

Every day, over 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

The Hospital of Central Connecticut is an acute-care community teaching hospital, we provide comprehensive inpatient and outpatient services in general medicine and surgery, as well as a wide variety of specialties.Staffed by our talented team of leading professionals, The Hospital of Central Connecticut provides a wide array of services throughout the region, caring for patients from birth through the end of life.

Job Summary

The Lead Phlebotomist provides day-to-day direction to the Phlebotomy team in achieving optimum workflow while providing an exceptional experience. This individual supports the Supervisor by performing a combination of activities while ensuring all procedures and policies are adhered to. Performs phlebotomy duties in compliance with applicable legal requirements and established laboratory policies. Demonstrates H3W behaviors with a focus on exceptional patient experience and quality outcomes.

• High School graduate or equivalent.
• Or, combination of training and experience
• 6 months of phlebotomy experience
• National Certification (NCCT or ASCP) or equivalent
• Knowledge of venipuncture techniques
• Excellent customer service skills with a professional attitude
• Good keyboarding skills with ability to learn various laboratory application and HHC computer systems
• Continuous improvement mindset
• Ability to handle different patient population including difficult patients.
• Strong trouble shooting and problem solving skills
• Ability to operate required lab equipment including pneumatic tube

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.