Lead Pharmacy Technician | 2nd Shift, Growth & Impact

McKesson; Jeffersonville (IN); On-site; USD 30,000 - 51,000; Full time

Job summary

McKesson seeks a Lead Pharmacy Technician in Jeffersonville, Indiana to oversee fast-paced, regulated pharmacy operations. You will coordinate workflow, support team performance, ensure safety and accuracy, and drive continuous improvement in fulfillment processes.

Responsibilities include mentoring staff, ensuring compliance with SOPs, and maintaining strong customer service while supporting McKesson's mission to improve healthcare outcomes nationwide.

Qualifications

• 6+ years of related experience including minimum 3 years in pharmacy operations
• Active Indiana Pharmacy Technician License or Indiana Pharmacy Technician In-Training License
• Strong verbal, written, and interpersonal communication skills
• Proficiency with Microsoft Office applications and standard PC software
• Ability to analyze problems and implement effective solutions
• Ability to work flexible hours as business needs require

Responsibilities

• Assist supervisors in planning, organizing, and coordinating daily work assignments for pharmacy employees
• Monitor production activities, identify workflow bottlenecks, and balance labor resources to meet daily operational goals
• Lead daily team operations and help ensure fulfillment, dispensing, shipping, and inventory activities are completed accurately and on schedule
• Serve as a primary point of contact for customer concerns, operational issues, and escalation requests
• Support prescription fulfillment activities including order filling, replenishment, receiving, put-away, cycle counts, dispensing, shipping, returns processing, and reclamation activities when necessary
• Ensure adherence to site security requirements, pharmacy regulations, safety guidelines, and standard operating procedures (SOPs)
• Provide peer coaching, mentoring, and on-the-job training to support employee development and operational success
• Assist with the creation, revision, and implementation of SOPs and process improvements
• Communicate operational performance, concerns, and opportunities for improvement to supervisors and leadership
• Support quality initiatives, inventory management activities, specialty tracking duties, and continuous improvement efforts
• Promote and maintain a 5S work environment and McKesson's Shared Principles (I2CARE & ILEAD)
• Provide confidential performance feedback to supervisors regarding employee performance and development opportunities

Skills

Pharmacy operations

Team leadership

Communication skills

Microsoft Office

Problem solving

Education

Indiana Pharmacy Technician License

Indiana Pharmacy Technician In-Training License

Tools

GlobalShip

Job description

McKesson seeks a Lead Pharmacy Technician in Jeffersonville, Indiana to oversee fast-paced, regulated pharmacy operations. You will coordinate workflow, support team performance, ensure safety and accuracy, and drive continuous improvement in fulfillment processes.

Responsibilities include mentoring staff, ensuring compliance with SOPs, and maintaining strong customer service while supporting McKesson's mission to improve healthcare outcomes nationwide.