Lead Pharmacy Technician (2nd Shift)

McKesson; Jeffersonville (IN); On-site; USD 30,000 - 51,000; Full time

Job summary

McKesson seeks a Lead Pharmacy Technician in Jeffersonville, Indiana to oversee fast-paced, regulated pharmacy operations. You will coordinate workflow, support team performance, ensure safety and accuracy, and drive continuous improvement in fulfillment processes.

Responsibilities include mentoring staff, ensuring compliance with SOPs, and maintaining strong customer service while supporting McKesson's mission to improve healthcare outcomes nationwide.

Qualifications

• 6+ years of related experience including minimum 3 years in pharmacy operations
• Active Indiana Pharmacy Technician License or Indiana Pharmacy Technician In-Training License
• Strong verbal, written, and interpersonal communication skills
• Proficiency with Microsoft Office applications and standard PC software
• Ability to analyze problems and implement effective solutions
• Ability to work flexible hours as business needs require

Responsibilities

• Assist supervisors in planning, organizing, and coordinating daily work assignments for pharmacy employees
• Monitor production activities, identify workflow bottlenecks, and balance labor resources to meet daily operational goals
• Lead daily team operations and help ensure fulfillment, dispensing, shipping, and inventory activities are completed accurately and on schedule
• Serve as a primary point of contact for customer concerns, operational issues, and escalation requests
• Support prescription fulfillment activities including order filling, replenishment, receiving, put-away, cycle counts, dispensing, shipping, returns processing, and reclamation activities when necessary
• Ensure adherence to site security requirements, pharmacy regulations, safety guidelines, and standard operating procedures (SOPs)
• Provide peer coaching, mentoring, and on-the-job training to support employee development and operational success
• Assist with the creation, revision, and implementation of SOPs and process improvements
• Communicate operational performance, concerns, and opportunities for improvement to supervisors and leadership
• Support quality initiatives, inventory management activities, specialty tracking duties, and continuous improvement efforts
• Promote and maintain a 5S work environment and McKesson's Shared Principles (I2CARE & ILEAD)
• Provide confidential performance feedback to supervisors regarding employee performance and development opportunities

Skills

Pharmacy operations

Team leadership

Communication skills

Microsoft Office

Problem solving

Education

Indiana Pharmacy Technician License

Indiana Pharmacy Technician In-Training License

Tools

GlobalShip

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people.

McKesson is hiring a Lead Pharmacy Technician to support our high-volume, automated prescription fulfillment operations in Jeffersonville, Indiana.

In this role, you will provide day-to-day operational leadership within a fast-paced, regulated pharmacy environment by coordinating workflow, supporting team performance, resolving operational issues, and ensuring production goals are achieved safely and efficiently. As a Lead Pharmacy Technician, you'll serve as a key resource for pharmacy operations, helping balance workloads, support employee development, maintain compliance with pharmacy and safety standards, and drive continuous improvement throughout the fulfillment process. This position plays a critical role in ensuring medication accuracy, operational excellence, and exceptional customer service while supporting McKesson's mission of improving healthcare outcomes for patients nationwide.

Shift Schedule & Pay

2nd Shift: Monday 1:00 PM – 11:30PM, Tuesday-Friday 2:00 PM – 11:30 PM, and one Saturday 2:00 PM – 11:30 PM per month (with rotating day off that week) $23.00/hour with $1.00/hour shift differential.

Responsibilities

• Assist supervisors in planning, organizing, and coordinating daily work assignments for pharmacy employees
• Monitor production activities, identify workflow bottlenecks, and balance labor resources to meet daily operational goals
• Lead daily team operations and help ensure fulfillment, dispensing, shipping, and inventory activities are completed accurately and on schedule
• Serve as a primary point of contact for customer concerns, operational issues, and escalation requests
• Support prescription fulfillment activities including order filling, replenishment, receiving, put-away, cycle counts, dispensing, shipping, returns processing, and reclamation activities when necessary
• Ensure adherence to site security requirements, pharmacy regulations, safety guidelines, and standard operating procedures (SOPs)
• Provide peer coaching, mentoring, and on-the-job training to support employee development and operational success
• Assist with the creation, revision, and implementation of SOPs and process improvements
• Communicate operational performance, concerns, and opportunities for improvement to supervisors and leadership
• Support quality initiatives, inventory management activities, specialty tracking duties, and continuous improvement efforts
• Promote and maintain a 5S work environment and McKesson's Shared Principles (I2CARE & ILEAD)
• Provide confidential performance feedback to supervisors regarding employee performance and development opportunities

Basic Requirements

• High School Diploma or GED, or relative experience, and typically requires 6+ years of related experience including minimum 3 years of experience in pharmacy operations, healthcare operations, distribution, manufacturing, logistics, or another highly regulated environment
• Active Indiana Pharmacy Technician License or Indiana Pharmacy Technician In-Training License
• Strong verbal, written, and interpersonal communication skills
• Proficiency with Microsoft Office applications and standard PC software
• Ability to analyze problems, make sound decisions, and implement effective solutions
• Ability to work flexible hours as business needs require

Preferred Skills / Experience

• Previous experience serving in a lead, trainer, coach, or team coordinator capacity
• Experience working in automated, high-volume pharmacy fulfillment, mail order pharmacy, central fill, or healthcare logistics environments
• Strong understanding of pharmacy production workflows, inventory processes, and fulfillment operations
• Prior training and onboarding experience
• Experience developing or maintaining standard operating procedures (SOPs)
• Working knowledge of shipping and distribution systems such as GlobalShip
• Experience leading continuous improvement initiatives and supporting operational excellence programs
• Thorough knowledge of McKesson Central Fill processes, products, programs, and services

Work Environment, Physical & In-Office Requirements

• On-site role in a centralized pharmacy fulfillment facility
• Work may be performed in both office and production environments
• Temperature-controlled facility
• Ability to stand and walk for the majority of the shift
• Ability to lift up to 30 pounds
• Ability to perform pharmacy production and order fulfillment functions when operational needs require
• Frequent bending, twisting, reaching, and repetitive motion required
• Fast-paced, production-driven healthcare environment

Benefits

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, click here. Our Base Pay Range for this position $21.96 - $36.60.

Equal Opportunity Employer

McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [e-mail] or (Canada) [e-mail]. Resumes or CVs submitted to this email box will not be accepted.

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people.