Lead Pharmacy Technician (2nd Shift)

McKesson Corporation; Jeffersonville (VT); On-site; USD 30,000 - 50,000; Full time

Job summary

McKesson is seeking a Lead Pharmacy Technician to support automated prescription fulfillment in a fast-paced, on-site facility in Jeffersonville, Indiana. You will coordinate daily work, balance workload, and drive performance while ensuring accuracy and regulatory compliance.

As a key resource for pharmacy operations, you will lead teams, mentor staff, and support continuous improvement, safety, and customer service.

Qualifications

• 6+ years of related experience including minimum 3 years in pharmacy operations or other highly regulated environments.
• Active Indiana Pharmacy Technician License or Indiana Pharmacy Technician In-Training License.
• Strong verbal, written, and interpersonal communication skills.

Responsibilities

• Assist supervisors in planning, organizing, and coordinating daily work assignments for pharmacy employees.
• Monitor production activities, identify bottlenecks, and balance labor resources to meet daily goals.
• Lead daily team operations and ensure fulfillment, dispensing, shipping, and inventory are on schedule.
• Serve as a primary contact for customer concerns, operational issues, and escalation requests.
• Support prescription fulfillment activities including order filling, replenishment, receiving, put-away, counts, dispensing, shipping, returns, and reclamation.
• Ensure adherence to site security, pharmacy regulations, safety guidelines and SOPs.
• Provide coaching and on-the-job training to support employee development.
• Assist with SOP creation, revision, and process improvements.
• Communicate performance, concerns, and improvement opportunities to supervisors.
• Support quality initiatives, inventory management, and continuous improvement efforts.

Skills

Communication

MS Office proficiency

Problem solving

Flexible hours

Education

High School Diploma or GED

Tools

GlobalShip

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

McKesson is hiring a Lead Pharmacy Technician to support our high-volume, automated prescription fulfillment operations in Jeffersonville, Indiana. In this role, you will provide day-to-day operational leadership within a fast-paced, regulated pharmacy environment by coordinating workflow, supporting team performance, resolving operational issues, and ensuring production goals are achieved safely and efficiently.

As a Lead Pharmacy Technician, you'll serve as a key resource for pharmacy operations, helping balance workloads, support employee development, maintain compliance with pharmacy and safety standards, and drive continuous improvement throughout the fulfillment process. This position plays a critical role in ensuring medication accuracy, operational excellence, and exceptional customer service while supporting McKesson's mission of improving healthcare outcomes for patients nationwide.

Shift Schedule & Pay:

2nd Shift: Monday 1:00 PM - 11:30 PM, Tuesday-Friday 2:00 PM - 11:30 PM, and one Saturday 2:00 PM - 11:30 PM per month (with rotating day off that week)

$23.00/hour with $1.00/hour shift differential

Responsibilities:

• Assist supervisors in planning, organizing, and coordinating daily work assignments for pharmacy employees
• Monitor production activities, identify workflow bottlenecks, and balance labor resources to meet daily operational goals
• Lead daily team operations and help ensure fulfillment, dispensing, shipping, and inventory activities are completed accurately and on schedule
• Serve as a primary point of contact for customer concerns, operational issues, and escalation requests
• Support prescription fulfillment activities including order filling, replenishment, receiving, put-away, cycle counts, dispensing, shipping, returns processing, and reclamation activities when necessary
• Ensure adherence to site security requirements, pharmacy regulations, safety guidelines, and standard operating procedures (SOPs)
• Provide peer coaching, mentoring, and on-the-job training to support employee development and operational success
• Assist with the creation, revision, and implementation of SOPs and process improvements
• Communicate operational performance, concerns, and opportunities for improvement to supervisors and leadership
• Support quality initiatives, inventory management activities, specialty tracking duties, and continuous improvement efforts
• Promote and maintain a 5S work environment and McKesson's Shared Principles (I2CARE & ILEAD)
• Provide confidential performance feedback to supervisors regarding employee performance and development opportunities

Basic Requirements:

• High School Diploma or GED, or relative experience, and typically requires 6+ years of related experience including minimum 3 years of experience in pharmacy operations, healthcare operations, distribution, manufacturing, logistics, or another highly regulated environment
• Active Indiana Pharmacy Technician License or Indiana Pharmacy Technician In-Training License
• Strong verbal, written, and interpersonal communication skills
• Proficiency with Microsoft Office applications and standard PC software
• Ability to analyze problems, make sound decisions, and implement effective solutions
• Ability to work flexible hours as business needs require

Preferred Skills / Experience:

• Previous experience serving in a lead, trainer, coach, or team coordinator capacity
• Experience working in automated, high-volume pharmacy fulfillment, mail order pharmacy, central fill, or healthcare logistics environments
• Strong understanding of pharmacy production workflows, inventory processes, and fulfillment operations
• Prior training and onboarding experience
• Experience developing or maintaining standard operating procedures (SOPs)
• Working knowledge of shipping and distribution systems such as GlobalShip
• Experience leading continuous improvement initiatives and supporting operational excellence programs
• Thorough knowledge of McKesson Central Fill processes, products, programs, and services

Work Environment, Physical & In-Office Requirements

• On-site role in a centralized pharmacy fulfillment facility
• Work may be performed in both office and production environments
• Temperature-controlled facility
• Ability to stand and walk for the majority of the shift
• Ability to lift up to 30 pounds
• Ability to perform pharmacy production and order fulfillment functions when operational needs require
• Frequent bending, twisting, reaching, and repetitive motion required
• Fast-paced, production-driven healthcare environment

Our Base Pay Range for this position

$21.96 - $36.60

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [e-mail] or (Canada) [e-mail]. Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson!