Pharmacy Technician I-III (ProvinceTown)

Community Care Cooperative; Harwich (MA); On-site; USD 29,000 - 34,000; Full time

Job summary

Community Care Cooperative is seeking a Pharmacy Technician in Massachusetts to support pharmacists in daily tasks, including filling and labeling prescriptions, and assisting customers with questions. The role involves stocking, inventory management, and helping maintain a safe, compliant pharmacy environment at our on-site health centers.

The candidate should have prior pharmacy, retail, medical, or customer service experience, plus state licensure/registration.

Qualifications

• Prior experience in a pharmacy, retail, medical, or customer service setting.
• State licensure/registration required for pharmacy technicians.
• Knowledge of inventory management and medication labeling processes.
• Familiarity with 340B programs is a plus.

Responsibilities

• Stock, prepare, and distribute medications to support pharmacy services.
• Greet customers professionally, answer questions, and refer inquiries to the pharmacist.
• Maintain pharmacy inventory, place and expedite orders, verify receipt, and remove outdated drugs.
• Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations.
• Protect patients and staff by adhering to infection-control policies and protocols.
• Prepare medications for pharmacist to dispense by interpreting orders, preparing labels, and calculating quantities.

Skills

Pharmacy operations

Customer service

Inventory management

Attention to detail

Communication

Multi-tasking

340B familiarity

Education

High School diploma

State licensure/registration

Job description

Location: MA, On-site

Organization Summary

Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices across Massachusetts. We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners.

Job Summary

The Pharmacy Technician is responsible for helping the Pharmacists perform daily tasks to serve customers. Their duties include filling and labeling prescriptions, interacting with customers to answer questions or give them their prescriptions and contacting customers to notify them when their prescription is ready.

Job Responsibilities

• Supports pharmacy services by stocking, preparing, and distributing medications
• Helps health care providers and patients by greeting them professionally, answering questions and requests, and referring inquiries to the pharmacist
• Maintains pharmacy inventory, anticipating needed medications and supplies, placing and expediting orders, verifying receipt, and removing outdated drugs. Ensures separation of 340B drug inventories as applicable
• Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations
• Protects patients and employees by adhering to infection-control policies and protocols
• Prepares medications for pharmacist to dispense by interpreting medication orders and prescriptions, preparing labels, and calculating quantities

Required Skills

• Previous experience in a pharmacy, retail, medical, or customer service setting
• Previous experience as a Pharmacy Technician (1-3 years)
• Experience managing multiple competing priorities; excellent prioritization skills
• Strong analytical and organizational skills, including ability to analyze data to identify trends and communicate them through effective reporting methods
• Strong attention to detail
• Excellent oral, written, and verbal communication skills including experience presenting complex information to senior leaders
• Skilled in exercising initiative, judgement, discretion, and decision making to achieve objectives
• Quick learner with customer service mindset

Physical Nature of the Job

• Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move throughout the pharmacy and health center

Desired Other Skills

• Familiarity with 340B program
• Familiarity with adherence packaging and home delivery
• Familiarity with the MassHealth ACO program
• Familiarity with Federally Qualified Health Centers
• Experience with anti-racism activities, and/or lived experience with racism is highly preferred

Qualifications

• High School diploma, GED, or equivalent
• Previous experience in a pharmacy, retail, medical, or customer service setting
• State licensure/registration

** In compliance with Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law. **