Lead Pharmacy Tech — Patient-Centric Leader, Memphis

Lifedoc Health; Memphis (TN); On-site; USD 48,000 - 65,000; Full time

Benefits offered by this job

Competitive pay + bonuses

PTO

Health, Dental, and Vision Insurance

401(k) with company match

Great company culture

Job summary

Lifedoc Health in Memphis, TN is seeking an experienced Lead Pharmacy Technician to work closely with the Pharmacist to optimize patient care and pharmacy workflow. This role emphasizes guidance, mentorship, and ensuring high-quality service to our patients.

You will manage MedSync, coordinate home delivery for eligible patients, oversee inventory, and support the team in fast-paced, patient-centered settings while maintaining compliance with HIPAA and other regulations.

Qualifications

• Minimum 5 years retail experience in a fast-paced, high-volume pharmacy.
• Active Tennessee Pharmacy Technician Registration.
• Successful completion of a Pharmacy Technician program and CERI certification as a Pharmacy Technician.

Responsibilities

• Assist the pharmacist with MedSync management and maintenance medications.
• Coordinate home delivery for eligible patients.
• Inventory and supply management.
• Perform workflow tasks and coach other pharmacy technicians.
• Collaborate with providers to expand patient access to care.
• Follow HIPAA, OSHA, DEA, Board of Pharmacy and company policies.
• Provide patient-focused service in all interactions.
• Process prescriptions using Pioneer Rx with precision.
• Fill prescriptions manually and via ScriptPro.
• Maintain stock for ScriptPro and general pharmacy use.
• Resolve third-party rejections and billing issues.
• Assist with prior authorizations.
• Assist with copay assistance programs.
• Ensure patient safety and accurate billing.

Skills

Retail pharmacy experience

Communication skills

Organizational skills

Customer service

Team leadership

Education

Active Tennessee Pharmacy Technician Registration

Pharmacy Technician program completion

CERI certified Pharmacy Technician

Tools

Pioneer Rx

ScriptPro

Online prescription system

Job description

Lifedoc Health in Memphis, TN is seeking an experienced Lead Pharmacy Technician to work closely with the Pharmacist to optimize patient care and pharmacy workflow. This role emphasizes guidance, mentorship, and ensuring high-quality service to our patients.

You will manage MedSync, coordinate home delivery for eligible patients, oversee inventory, and support the team in fast-paced, patient-centered settings while maintaining compliance with HIPAA and other regulations.