Lead Pharmacy Certified Technician & Trainer

Smith's Food & Drug Centers; Albuquerque (NM); On-site; USD 38,000 - 48,000; Full time

Job summary

Smith's Food & Drug Centers is hiring a Pharmacy Certified Technician to support the store pharmacy team and deliver excellent customer service. You will assist pharmacists, handle reception, data entry, adjudication and dispensing steps, and help run daily operations with HIPAA-compliant practices.

You will also train and mentor new technicians, uphold accurate records, and ensure compliance with safety and sanitation standards while reflecting the company values in every interaction.

Qualifications

• High School Diploma or GED is required.
• 1 year of Pharmacy Certified Technician experience within the Kroger enterprise.
• Must be at least 18 years of age.
• Professional, dependable with a positive attitude and good judgment to lead the pharmacy team.
• Self-motivated and able to organize, prioritize, plan and meet deadlines.
• Proven attention to detail and stellar customer service skills.
• Excellent communication with leaders and peers.
• Completion of national/state registration, certification or license as required by state law.
• Ability to handle highly confidential information.

Responsibilities

• Assist pharmacist in all responsibilities except those requiring a pharmacist's professional judgment.
• Provide a stellar customer experience while accurately completing reception, data entry, adjudication, and product dispensing steps.
• Train and mentor new hire technicians and provide day-to-day support for pharmacy staff.
• Help schedule and support station rotation and manage hourly staff according to labor forecasts.
• Oversee inventory management, including orders, returns, and physical inventory preparation.
• Ensure compliance with sanitation and safety regulations and report unsafe conditions.

Skills

Communication skills

Leadership

Detail-oriented

Self-motivation

Time management

Customer service

Education

High School Diploma or GED

Job description

Smith's Food & Drug Centers is hiring a Pharmacy Certified Technician to support the store pharmacy team and deliver excellent customer service. You will assist pharmacists, handle reception, data entry, adjudication and dispensing steps, and help run daily operations with HIPAA-compliant practices.

You will also train and mentor new technicians, uphold accurate records, and ensure compliance with safety and sanitation standards while reflecting the company values in every interaction.