Lead Personal Shopper - Club Pickup & Ecommerce

Sam's Club; Novi (MI); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock ownership

PTO & leave policies

Education benefits

Job summary

Sam's Club in Novi, MI is seeking an Operations Supervisor to assist management by directing associates, ensuring safety, and upholding member service standards across Club operations including Club Pick Up and Ship From Club.

You will train staff, monitor KPIs, handle customer issues, maintain merchandising, and support open door policy while adhering to Walmart's ethics and integrity standards; benefits include health, 401(k), PTO, and education programs like Live Better U.

Qualifications

• Must be 18 years of age or older
• Must successfully complete all required trainings and assessments within prescribed time.

Responsibilities

• Assist management with supervision of associates and training.
• Oversee club ecommerce programs (Club Pick Up, Ship From Club) and resolve customer issues.
• Ensure safety, floor maintenance, and merchandise presentation across the club.

Skills

Customer service

Communication

Teamwork

Safety awareness

Job description

Sam's Club in Novi, MI is seeking an Operations Supervisor to assist management by directing associates, ensuring safety, and upholding member service standards across Club operations including Club Pick Up and Ship From Club.

You will train staff, monitor KPIs, handle customer issues, maintain merchandising, and support open door policy while adhering to Walmart's ethics and integrity standards; benefits include health, 401(k), PTO, and education programs like Live Better U.