Lead Personal Injury Case Manager – Mentor & Drive Outcomes

corviaconsulting; Houston (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Corvia Consulting in Houston, TX seeks an experienced Personal Injury Supervisor to lead and support our Case Management team, ensuring efficient progression from intake through settlement. You will oversee staff, manage medical records, and coordinate with insurers and providers to deliver excellent client service.

Ideal candidate has 3+ years in personal injury case management with supervisory experience, strong organizational skills, and fluency in English/Spanish.

Qualifications

• Minimum of 3 years of personal injury case management experience.
• Prior supervisory or leadership experience preferred.
• Experience ordering medical records and medical billing.
• Strong knowledge of insurance claims and pre-litigation processes.

Responsibilities

• Supervise, mentor, and develop a team of Personal Injury Case Managers.
• Monitor caseloads, productivity, and performance to ensure efficient progress.
• Train and onboard new Case Managers on firm procedures and best practices.
• Conduct quality assurance reviews of case files for accuracy and compliance.
• Order, track, and obtain medical records and billing from providers.
• Communicate with insurance adjusters regarding claim status and negotiations.
• Coordinate with attorneys, clients, providers, and insurers throughout each case.
• Maintain HIPAA compliance and client confidentiality.
• Identify opportunities to improve workflows and team efficiency.

Skills

Personal Injury

Leadership

Supervisory

Medical Records

Insurance Claims

HIPAA Compliance

Bilingual (English/Spanish)

Tools

Case management software

Microsoft Office

Job description

Corvia Consulting in Houston, TX seeks an experienced Personal Injury Supervisor to lead and support our Case Management team, ensuring efficient progression from intake through settlement. You will oversee staff, manage medical records, and coordinate with insurers and providers to deliver excellent client service.

Ideal candidate has 3+ years in personal injury case management with supervisory experience, strong organizational skills, and fluency in English/Spanish.