Lead Performance Analyst & Coach (Remote)

Graham Windham; Brooklyn (OH); Hybrid; USD 71,000 - 73,000; Full time

Benefits offered by this job

Health insurance

Retirement plan (403B)

Career coaching via Bravely

Job summary

Graham Windham in Brooklyn is seeking a Supervising Performance Analyst to promote excellence through data‑driven performance measurement, analysis, documentation reviews, report production, collecting participant feedback, and synthesizing information to guide management decisions. The role supports the Graham SLAM youth coaching program, foster care, and Prevention initiatives.

The ideal candidate will have a mix of technical knowledge and strong program/data analysis capabilities with the

Qualifications

• Bachelor’s degree required and minimum 3 years of relevant experience.
• Master’s degree preferred in non‑profit management, public administration, business administration, public policy, or related fields.
• Experience with performance measurement and management; quantitative and qualitative data collection and analysis.
• Experience designing and conducting surveys, focus groups, and other qualitative methods.
• Excellent data analysis skills with ability to summarize diverse sources.

Responsibilities

• Provide support to program leadership through strategic thinking, planning and data analysis to support programmatic decisions.
• Partner with program leaders in regular performance meetings to gain insights and identify areas for planning.
• Supervise four part‑time reviewers and coach performance progress.
• Compile data; produce regular outcomes and performance reports; interpret information for decisions.
• Conduct ad‑hoc analyses to understand performance concerns and successes.
• Support incident reviews, high‑risk case reviews, and related compliance and safety processes.

Skills

Performance analytics

Data visualization

Excel

PowerPoint

PowerBI

SQL

AI tools

Education

Bachelor’s degree

Master’s degree in non-profit management or related field

Tools

PowerBI

SQL

AI tools

Job description

Graham Windham in Brooklyn is seeking a Supervising Performance Analyst to promote excellence through data‑driven performance measurement, analysis, documentation reviews, report production, collecting participant feedback, and synthesizing information to guide management decisions. The role supports the Graham SLAM youth coaching program, foster care, and Prevention initiatives.

The ideal candidate will have a mix of technical knowledge and strong program/data analysis capabilities with the