Lead Payroll Specialist

Service Experts; Richardson (TX); On-site; USD 95,000 - 130,000; Full time

Job summary

Service Experts in Richardson, TX is seeking a Lead Payroll Specialist to manage end-to-end, multi-state payroll operations using Workday. You will mentor the payroll team and promote continuous learning.

The role requires 6+ years in corporate payroll, a Bachelor's degree or equivalent, and advanced Workday expertise. CPP is preferred; you will oversee audits, compliance, and data accuracy across payroll processes.

Qualifications

• Minimum 6+ years of progressive payroll operations experience.
• Bachelor's degree or equivalent experience.
• Advanced Workday payroll processing experience.
• CPP designation preferred.

Responsibilities

• Lead end-to-end payroll execution across regular, off-cycle, and year-end cycles.
• Serve as Workday SME; collaborate with HRIS on configuration and troubleshooting.
• Ensure accurate integration of timekeeping, benefits, bonuses, and taxes.
• Maintain compliance with FLSA, wage-and-hour laws, and payroll audits.
• Design and deliver training on Workday procedures and policies.

Skills

Leadership

Analytical thinking

Coaching

Payroll operations

Communication

Education

Bachelor's degree

Tools

Workday

Job description

Welcome!

The Lead Payroll Specialist will manage the execution of end-to-end multi-state payroll operations, ensuring absolute precision and adherence to strict regulatory standards. As our primary system expert, you must possess advanced proficiency in Workday Payroll. Beyond technical execution, you will coach other payroll team members and promote a culture of continuous learning.

Key Responsibilities

Payroll Execution & Workday Management

• End-to-End Processing: Lead the execution of regular, off-cycle, and year-end multi-state payroll cycles using Workday.
• System Optimization: Serve as the Workday subject matter expert, partnering with HRIS team on payroll configuration needs, troubleshooting system errors, and maximizing automated workflows.
• Data Integration: Oversee the accurate integration of timekeeping, benefits, bonuses, and tax deductions into the payroll system.

Compliance & Auditing

• Operational Compliance: Partner with the payroll tax to ensure accurate system configurations for federal, state, and local taxes, while maintaining internal ownership over FLSA standards, wage-and-hour laws, and regular payroll audits.
• Internal Controls: Execute rigorous pre- and post-payroll audits to ensure data integrity and safeguard internal SOX controls.

Coaching & Team Development

• Training Program: Design and deliver training documentation covering Workday procedures, compliance updates, and company policies.
• Performance Support: Provide regular constructive feedback to team members to elevate overall departmental performance.

• Experience: Minimum 6+ years of progressive experience in corporate payroll operations.
• Education: Bachelor's degree or equivalent experience
• System Expertise: Advanced, hands-on experience processing payroll within Workday.
• Regulatory & Compliance Mastery: Proven track record of managing multi-state tax compliance, mitigating payroll risks, enforcing FLSA/labor law adherence, and ensuring precise execution of complex wage garnishments and statutory requirements.
• Leadership Skills: Demonstrated success in training, onboarding, or leading other payroll professionals.
• Analytical Mindset: Exceptional technical problem-solving skills with a focus on data accuracy and root-cause analysis.
• Certification (Preferred): Certified Payroll Professional (CPP) designation is highly desirable.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email [e-mail]