Lead Payroll Specialist

2230 Service Experts LLC; United States; On-site; USD 90,000 - 150,000; Full time

Job summary

Service Experts Heating & Air Conditioning is seeking a Lead Payroll Specialist in the United States to manage end-to-end multi-state payroll cycles in Workday. You will coach the payroll team, ensure regulatory compliance, and optimize automated workflows.

The role requires 6+ years in corporate payroll operations, a Bachelor’s degree or equivalent, and deep proficiency with Workday Payroll. Strong focus on accuracy, internal controls, and ongoing learning is essential.

Qualifications

• Advanced, hands-on experience processing payroll within Workday.
• Minimum 6+ years of progressive experience in corporate payroll operations.
• Proven track record of multi-state tax compliance and wage-and-hour adherence.
• Experience in training, onboarding, or leading other payroll professionals.

Responsibilities

• Lead end-to-end payroll execution for multi-state cycles using Workday.
• Serve as the Workday subject matter expert and partner with HRIS for configuration and troubleshooting.
• Oversee integration of timekeeping, benefits, bonuses, and tax deductions into payroll.
• Ensure compliance with federal, state, and local taxes and maintain FLSA standards; conduct regular payroll audits.
• Perform pre- and post-payroll audits to safeguard SOX controls and data integrity.
• Design and deliver training documentation on Workday procedures and compliance updates.
• Provide coaching and feedback to team members to enhance performance.

Skills

Workday Payroll

Payroll processing

Regulatory compliance (FLSA)

Team coaching

Data analysis

Education

Bachelor's degree or equivalent experience

Job description

Welcome! The Lead Payroll Specialist will manage the execution of end-to-end multi-state payroll operations, ensuring absolute precision and adherence to strict regulatory standards. As our primary system expert, you must possess advanced proficiency in Workday Payroll. Beyond technical execution, you will coach other payroll team members and promote a culture of continuous learning.

Key Responsibilities

• Payroll Execution & Workday Management End-to-End Processing: Lead the execution of regular, off-cycle, and year-end multi-state payroll cycles using Workday.
• System Optimization: Serve as the Workday subject matter expert, partnering with HRIS team on payroll configuration needs, troubleshooting system errors, and maximizing automated workflows.
• Data Integration: Oversee the accurate integration of timekeeping, benefits, bonuses, and tax deductions into the payroll system.
• Compliance & Auditing Operational Compliance: Partner with the payroll tax to ensure accurate system configurations for federal, state, and local taxes, while maintaining internal ownership over FLSA standards, wage-and-hour laws, and regular payroll audits.
• Internal Controls: Execute rigorous pre- and post-payroll audits to ensure data integrity and safeguard internal SOX controls.
• Coaching & Team Development Training Program: Design and deliver training documentation covering Workday procedures, compliance updates, and company policies.
• Performance Support: Provide regular constructive feedback to team members to elevate overall departmental performance.

Experience

• Minimum 6+ years of progressive experience in corporate payroll operations.

Education

• Bachelor's degree or equivalent experience.

System Expertise

• Advanced, hands‑on experience processing payroll within Workday.

Regulatory & Compliance Mastery

• Proven track record of managing multi‑state tax compliance, mitigating payroll risks, enforcing FLSA/labor law adherence, and ensuring precise execution of complex wage garnishments and statutory requirements.

Leadership Skills

• Demonstrated success in training, onboarding, or leading other payroll professionals.

Analytical Mindset

• Exceptional technical problem‑solving skills with a focus on data accuracy and root‑cause analysis.

Certification (Preferred)

• Certified Payroll Professional (CPP) designation is highly desirable.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process.

Company Home

Hello, Future Experts! Welcome to our employment portal, the ultimate destination for reviewing our current job listings and submitting your applications online. Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Headquartered in Richardson, TX, Service Experts Heating & Air Conditioning provides HVAC and plumbing maintenance and repair to homes and businesses. A strong focus on the customer experience has persisted throughout Service Experts’ history. Even today, Service Experts continues its strong focus on growth. Our goal is to be the best and biggest in the markets we serve. But one thing has always, and will always, define Service Experts: our unwavering commitment to our customers. Looking for the best when it comes to keeping your home safe, comfortable, and highly efficient? There’s an Expert for that.