Lead Payroll Specialist

TempWorks Software

BLOOMINGTON (MN)

On-site

USD 60,000 - 87,000

Full time

14 days+

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Benefits offered by this job

Paid Time Off

Holiday Pay

Medical Insurance

Health Savings Account with Employer ?

Dental Insurance

Vision Insurance

401(k) with Employer Match

Life Insurance and AD&D

Disability Insurance

Paid and Unpaid Leave of Absences

Job summary

TempWorks Software in Bloomington, MN is seeking a Lead Payroll Specialist to supervise a team of payroll professionals and coordinate with internal and client teams to ensure accurate, timely payroll processing and compliance with SLAs. You will drive process improvements and leverage TempWorks software to optimize client operations.

The ideal candidate has strong payroll knowledge, leadership experience, excellent communication, and a track record of coaching staff to achieve high accuracy and

Qualifications

Advanced understanding of payroll procedures with aptitude for math/accounting.
Ability to take direction and independently follow multi-step procedures to consistently meet deadlines.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.

Responsibilities

Oversee the daily operations of a team of Payroll Specialists and Payroll Technicians to ensure accurate, timely payroll processing.
Manage team workload and priorities to meet service level expectations.
Provide coaching and feedback for professional development and performance evaluations.
Monitor processing quality, identify trends and risks, and implement corrective actions.
Collaborate with cross-functional teams to standardize workflows and maintain payroll documentation.

Skills

Payroll procedures

Math/Accounting

Communication skills

Microsoft Office

Organizational skills

Adaptability

Education

High school diploma

Accounting/Business degree preferred

Tools

Jira

Job description

Lead Payroll Specialist Job Description

Job Summary:

The Lead Payroll Specialist is responsible for overseeing a team of Payroll Specialists and Payroll Technicians and collaborating with various departments to enhance the overall client experience. The Lead Payroll Specialist performs a wide variety of payroll processing activities while ensuring deadlines for their team are met and that client requests are responded to and resolved in a timely manner in accordance with Lone Oak Payroll Service Level Agreements. They partner closely with clients and internal stakeholders to strategize on how to utilize TempWorks software to improve business operations.

General Responsibilities:

Oversee the daily operations of a team of Payroll Specialists and Payroll Technicians, providing leadership, guidance, and support to ensure accurate, timely, and compliant payroll processing.
Manage team workload, Jira queues, and operational priorities to ensure client requests are addressed effectively and Lone Oak Payroll service level expectations are consistently maintained.
Provide coaching, mentorship, and feedback to team members to support professional development, accountability, and continuous improvement. Assist Payroll Management with performance evaluations and employee development planning.
Monitor payroll processing quality, identify trends, errors, and operational risks, and implement or recommend corrective actions to improve accuracy and efficiency.
Partner with Payroll Management and cross-functional teams to identify and implement process improvements, standardize workflows, and maintain accurate payroll documentation, procedures, and knowledge resources.
Support onboarding, training, and ongoing development of payroll team members by sharing payroll best practices, compliance updates, and operational knowledge.
Collaborate with Account Managers, client stakeholders, Implementation Technicians, and Project Managers to resolve client concerns, improve service delivery, and support successful client implementations.
Maintain strong knowledge of TempWorks products, payroll processes, and industry best practices to provide guidance on solutions that improve client operations and automate business processes.
Perform other related duties as assigned.

Required Skills and Abilities:

Advanced understanding of payroll procedures with aptitude for math/accounting
Ability to take direction and independently follow multi-step procedures to consistently meet required deadlines
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Proficient in Microsoft Office Suite or related software
Excellent organization skills and attention to detail
Adaptable to changing environments and multiple priorities
Capable of effectively prioritizing changing responsibilities to manage time and responsibilities

Education and Experience:

High school degree required, undergraduate degree in accounting, business, or related field is preferred.
1+ year of experience with bookkeeping, accounting, payroll, or equivalent.
Minimum two years of customer service experience required.

Physical Requirements:

Office environment with prolonged periods working on a computer at a desk.
Must be able to intermittently lift up to 10 pounds.

The pay range for this role is:$60,000 - $87,000

TempWorks Software offers a comprehensive benefits package and provides eligible employees with an opportunity to enroll in various benefit programs, subject to applicable waiting periods. This includes the following: