Lead Pawn Broker: Growth Path & Bonus Potential

EZCORP, Inc.; West Palm Beach (FL); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Free Health Insurance

401(k) with Company Match

Paid Time Off

Holiday Pay

Store Discount

Bonus Potential

Job summary

EZCORP, Inc. in West Palm Beach, FL is hiring a Retail Shift Leader (Key Holder) for a full-time role. You will lead the store team, drive sales, and deliver outstanding customer service while guiding daily pawn transactions.

The ideal candidate has leadership, negotiation, and strong communication skills, with at least 1 year in a supervisory role. Bilingual is a plus. Comprehensive benefits and growth opportunities are provided.

Qualifications

• Experience in retail or pawn operations preferred.
• Strong leadership and coaching abilities.
• Excellent communication and customer service skills.
• Ability to read customer needs and negotiate.

Responsibilities

• Lead store team and provide coaching.
• Process loans and extensions and manage pawn terms.
• Perform opening and closing store procedures.
• Promote sales and deliver excellent customer service.

Skills

Leadership

Customer Service

Sales

Negotiation

Time Management

Communication

Education

High School diploma or GED

Job description

EZCORP, Inc. in West Palm Beach, FL is hiring a Retail Shift Leader (Key Holder) for a full-time role. You will lead the store team, drive sales, and deliver outstanding customer service while guiding daily pawn transactions.

The ideal candidate has leadership, negotiation, and strong communication skills, with at least 1 year in a supervisory role. Bilingual is a plus. Comprehensive benefits and growth opportunities are provided.