Lead Patient Transporter - Central Transportation

Providence Health & Services; Lubbock (TX); On-site; USD 20,000 - 31,000; Full time

Job summary

Covenant Jobs in Lubbock, TX is seeking a Lead Patient Transporter to oversee patient movement operations at Covenant Medical Center. You will coordinate Lift Tech, Dispatch, Courier, and Transportation programs while coaching staff and ensuring compliance with safety and infection-control policies.

The role requires at least 1 year in patient transportation or dispatch, plus a year of customer service, ideally in healthcare, and a BLS certification within 30 days of hire.

Qualifications

• 1 year Patient Transportation and/or Dispatching experience.
• 1 year Customer service experience, preferably in a health care setting.
• Within 30 days of hire: National Provider BLS - American Heart Association

Responsibilities

• Lead Patient Transporter maintains departmental services and serves as a centralized knowledge base for duties and functions.
• Coaches staff and ensures safety, quality assurance, infection control, and proper operation of movement equipment.
• May provide training for less-experienced team members with minimal supervision.

Skills

Customer service

Patient transport

Job description

Description

Under the direction of the Supervisor - Patient Transportation, the Lead Patient Transporter maintains departmental services; providing a centralized knowledge base for all departmental duties and functions, including Lift Tech, Dispatch, Courier, and Transportation programs. Adheres to and ensures departmental adherence to all established facility policies and procedures to include quality assurance, safety, environmental, and infection control programs by coaching staff, sound decision making, maintaining the safe, proper function of all patient movement equipment, and reporting issues to Supervisors. May have training and coaching responsibilities for less-experienced team members. Minimal supervision required.

Providence caregivers are not simply valued - they're invaluable. Join our team at Covenant Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Within 30 days of hire: National Provider BLS - American Heart Association
• 1 year Patient Transportation and/or Dispatching experience.
• 1 year Customer service experience, preferably in a health care setting.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Company: Covenant Jobs

Job Category: Technical Services

Job Function: Clinical Care

Job Shift: Multiple shifts available

Career Track: Technical/Skilled Support

Department: 8009 CENTRAL TRANSPORTATION TX CMCL LUBBOCK EAST BASEMENT

Address: TX Lubbock 3615 19th St

Work Location: Covenant Medical Center

Workplace Type: On-site

Pay Range: $14.80 - $22.18

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.