Lead Patient Services Representative and Insurance Verifier Rehab Services - Outpatient - Days/[...]

NorthShore University HealthSystem; Lincolnshire (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading healthcare organization as a Patient Service Representative/Insurance Verifier, Lead in Glenview, IL. This role involves patient interactions, data management, and leading team scheduling, within a supportive environment dedicated to quality community care and employee growth.

Benefits

Premium pay for eligible employees

Career Pathways to Promote Professional Growth

Various Medical, Dental, Pet, and Vision options

Tuition Reimbursement

Free Parking

Wellness Program Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off and Holiday Pay

Community Involvement Opportunities

Qualifications

• Minimum of three to five years of registration or customer service experience in a healthcare setting preferred.
• Valid driver's license required if performing duties at an off-site location.

Responsibilities

• Greets and registers patients, collects and analyzes required data.
• Uses online systems to interpret physician orders and authorizations.

Skills

Knowledge of health insurances

Medical terminology

Strong data entry skills

Keyboarding skills

Knowledge of Microsoft Office Suite

Education

High School diploma or GED

Associate degree in business or healthcare

Job description

Hourly Pay Range:

$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Rehab Services, Patient Service Representative/Insurance Verifier, Lead - Outpatient - Days/Evenings

Position Highlights:

• Position: Rehab Services, Patient Service Representative/Insurance Verifier, Lead

• Location: Glenview, IL

• Full Time/Part Time: Full time - 40 hours

• Hours: 8am-4:30pm or 7am-3:30pm; 2 evenings until 7pm; rotating weekends

• Required Travel: sometimes to Lincolnshire

What you will do:

• Greets and registers patients.

• Collects and analyzes all required data necessary to pre-register and register patients. Interacts with patients, their representatives, employers and others in person or over the telephone, and reviews new and previously recorded information. Analyzes and electronically records data and processes transactions into the hospital computer system. Follows HIPAA, payer and other applicable regulations and standards for registration.

• Uses on-line physician ordering systems to retrieve and interpret physician orders/HMO authorizations for service and/or appointment schedules, enters appropriate codes into computer system. Contacts physicians or physician office staff for additional clinical information.

• Attend lead PSR/IV meetings and cascades information to the team

• Creates PSR/IV team schedules in conjunction with the Manager

What you will need:

• Education: High School diploma or GED required; Associate degree in business or healthcare preferred.

• Certification: n/a

• Experience: Minimum of three to five years of registration, scheduling, or customer service experience in a healthcare setting preferred.

• Unique or Preferred Skills: Knowledge of health insurances, medical terminology and anatomy preferred; Strong data entry and keyboarding skills preferred; Knowledge of Microsoft Office Suite preferred. Manual dexterity to operate various office machines required.

• Drivers License: Valid driver's license is required if the incumbent is selected to perform related duties at an off-site location. If incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.

Benefits (For full time or part time positions):

• Premium pay for eligible employees

• Career Pathways to Promote Professional Growth and Development

• Various Medical, Dental, Pet and Vision options

• Tuition Reimbursement

• Free Parking

• Wellness Program Savings Plan

• Health Savings Account Options

• Retirement Options with Company Match

• Paid Time Off and Holiday Pay

• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.