Lead, Patient Access – Neurology (Rare Disease)

Scorpion Therapeutics; Oklahoma (Westmoreland County); On-site; USD 155,000 - 194,000; Full time

Job summary

Scorpion Therapeutics is seeking an Associate Director, Patient Access – Neurology (Rare Disease) to lead strategic and operational patient services across reimbursement, financial support, patient advocacy, and adherence. The role manages field-based Patient Access Managers and partners with Marketing, Sales, Market Access, Legal, and Compliance.

The position requires a Bachelor's in business/management/marketing with 8+ years in pharma/healthcare, HIPAA compliance, and strong leadership.

Qualifications

• Bachelor’s degree in business/management/marketing or equivalent.
• 8+ years in pharma/healthcare with patient advocacy, reimbursement, and marketing/sales.
• Prior patient access management experience.
• Agility in evolving environments; decision support experience.
• Ability to comply with HIPAA guidelines.
• Competencies: PM, relationship mgmt, change agility, authentic leadership, talent development, attention to details, written/verbal communication.

Responsibilities

• Implement newly designed patient services programs.
• Collaborate cross-functionally to execute Patient Services strategy across reimbursement, financial support, advocacy, and adherence.
• Drive continuous improvement and program enhancements.
• Interface with Marketing, Sales, Market Access, Legal, and Compliance on service design and action plans.
• Lead project management for cross-functional Patient Services Projects.
• Serve as liaison across Patient Services, Brands, Training, IT, Commercial Operations, and others.
• Build Patient Services CRM expertise; coordinate with IT and train internal/external users.
• Lead with IT on patient services systems, upgrades, and reporting.
• Monitor operational metrics and patterns; implement improvements and share best practices.
• Manage team performance; recruit/coach/retain Patient Access Managers.
• Strengthen advocacy relationships and support compliant engagement.
• Identify opportunities for patient/advocate input into education and clinical/program documents.
• Establish proactive patient communication best practices (with medical information support).
• Communicate patient community learnings to inform cross-functional strategies.

Skills

Project Management

Relationship Management

Change Agility

Authentic Leadership

Talent Developer

Attention to Details

Written Verbal Communication

Decision Support

Education

Bachelor’s degree in business/management/marketing or equivalent

Job description

Scorpion Therapeutics is seeking an Associate Director, Patient Access – Neurology (Rare Disease) to lead strategic and operational patient services across reimbursement, financial support, patient advocacy, and adherence. The role manages field-based Patient Access Managers and partners with Marketing, Sales, Market Access, Legal, and Compliance.

The position requires a Bachelor's in business/management/marketing with 8+ years in pharma/healthcare, HIPAA compliance, and strong leadership.