Lead Parent Advocate — Foster Care & Reunification

Seamen's-Society-For-Children-and-Familie; New York (NY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Training & Career

PTO & Holidays

Medical/Dental/Vision

Life Insurance & 403(b)

Commuter Benefits

Employee Assistance Program

Internship & Referrals

Exclusive Discounts

Job summary

Seamen’s Society for Children and Families seeks a Parent Advocate Coordinator to lead and supervise a team of Parent Advocates assisting birth parents in navigating the child welfare system toward reunification.

The role ensures alignment with Case Planning, coordinates service referrals, tracks 90-day engagement; supports meetings and family conferences, and safeguards parents’ rights with trauma-informed, equitable service delivery.

Qualifications

• Strong planning, organizational, time-management, and follow-up skills.
• Strong interpersonal, written, verbal, and customer service skills with the ability to communicate effectively and professionally.
• Demonstrated ability to supervise, train, coach, and support staff members
• Ability to effectively prioritize multiple responsibilities and meet deadlines.
• Proficiency in Microsoft Office applications, including Excel, Word, Outlook, PowerPoint and Teams
• Ability to maintain confidentiality and exercise sound judgement when handling sensitive information.

Responsibilities

• Provide individual and group supervision, coaching, and performance support to a team of Parent Advocates to ensure high-quality service delivery and professional development.
• Promote effective collaboration between Parent Advocates and Case Planning staff to support birth parents in achieving reunification and permanency goals.
• Monitor and oversee Parent Advocate case assignments and workloads through internal systems and the CONNECTIONS database to ensure equitable distribution and timely engagement.
• Track and monitor completion of required pre-service and ongoing training to ensure Parent Advocates maintain the knowledge and skills necessary to fulfill their roles effectively.
• Participate in internal and external leadership meetings to discuss program performance, operational priorities, policy updates, and service delivery improvements.
• Ensure Parent Advocates provide support to birth parents during initial agency engagements, including Parent-to-Parent Meetings and Transition Meetings, to facilitate successful entry into foster care services.

Skills

Staff supervision

Collaboration

Workload management

Training & coaching

Prioritization

Microsoft Office

Confidentiality

Education

Associate’s degree in social work or related field

Tools

Microsoft Office

Job description

Seamen’s Society for Children and Families seeks a Parent Advocate Coordinator to lead and supervise a team of Parent Advocates assisting birth parents in navigating the child welfare system toward reunification.

The role ensures alignment with Case Planning, coordinates service referrals, tracks 90-day engagement; supports meetings and family conferences, and safeguards parents’ rights with trauma-informed, equitable service delivery.