Family Advocate & Case Support Specialist

Seamen's Society for Children and Families; New York (NY); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Extensive Training & Career Dev

Paid Time Off & Holidays

Medical, Dental & Vision Insurance

403(b) retirement plan

Commuter Benefit Program

Employee Assistance Program

Internship & Referral Programs

Job summary

Seamen’s Society for Children and Families seeks a dedicated Parent Advocate Case Aide to provide leadership and administrative support for advocacy services.

You will open/close case records, coordinate trainings, compile data for program evaluation, and help families access entitlements and community resources while maintaining confidentiality. Strong communication, organization, and cultural sensitivity are essential.

Qualifications

• HS Diploma or GED required; child welfare experience preferred.
• Proficient in Microsoft Word, PowerPoint, SharePoint and Teams.
• Able to follow schedules, maintain confidentiality, and work with diverse families.

Responsibilities

• Open and close case records and send notices to families.
• Schedule, attend, and coordinate trainings for program staff.
• Compile and analyze data related to client demographics and outcomes.
• Support families in connecting to community resources and entitlements.

Skills

Communication skills

Organizational skills

Cultural competence

Team collaboration

Education

HS Diploma or GED

Tools

Microsoft Word

PowerPoint

SharePoint

Teams

Job description

Seamen’s Society for Children and Families seeks a dedicated Parent Advocate Case Aide to provide leadership and administrative support for advocacy services.

You will open/close case records, coordinate trainings, compile data for program evaluation, and help families access entitlements and community resources while maintaining confidentiality. Strong communication, organization, and cultural sensitivity are essential.