Lead Paramedic Basic

American Medical Response, Inc.; Billings (MT); On-site; USD 65,000 - 90,000; Full time

Job summary

Global Medical Response (GMR) is seeking a Lead Paramedic Basic for a full-time, on-site position in Billings, MT. The role coordinates daily field operations, provides clinical guidance, mentors staff, supports training, and ensures compliance with medical protocols and safety standards.

Ideal candidates have 2+ years as a Paramedic and leadership experience. You will work closely with field personnel, management, and healthcare facilities to deliver high-quality patient care and efficient EMS

Qualifications

• Minimum 2 years of Paramedic experience.
• Some leadership experience preferred.
• Education: High School Diploma or GED. Some advanced education preferred.
• Credentials/Licenses: State Paramedic Certification. State Driver's License with driving record in compliance with safety policy.
• BLS, ACLS, PALS/PEPP, BTLS/PHTLS Certifications.

Responsibilities

• Perform the required daily functions of a Paramedic Basic and be readily available to assist field personnel.
• Monitor, communicate with, and support field staff in their tasks and objectives.
• Assess each call situation to determine the best course of action and make or approve all medical decisions of the unit.
• Act as a liaison between field staff, management, communications centers, healthcare facilities, and patient families.
• Work collaboratively with all allied health and public safety personnel to ensure excellent customer service and the best possible patient care.
• Ensure appropriate system status management goals are being upheld by monitoring system status and engaging directly with the communications center to pre-assign, reassign, and divert crews to provide optimal efficiency during calls.
• Ensure that all in-service units are in a serviceable condition and oversee proper/timely deployment of field staff. Monitor building, unit, and operations sites for cleanliness.
• Keep thorough and complete records of all issued equipment and be accountable for its return at the end of employee shifts.
• Assist road crews and supervisory staff with proper Patient Care Report (PCR) transmission.
• Ensure that staff is adhering to GMR protocols and properly resolve/escalate issues to the appropriate personnel.
• Promptly report and accelerate any workplace injuries, vehicle incidents, and damage to property or equipment.
• Comply with all company policies and local, state, and federal employment laws while providing patient care according to clinical protocols and safety requirements.
• Perform other duties as assigned.

Skills

Paramedic experience

Leadership experience

Decision making

Communication skills

Education

High School Diploma or GED

State Paramedic Certification

State Driver's License

BLS ACLS PALS PEPP BTLS PHTLS certifications

Job description

LEAD PARAMEDIC BASIC

IMMEDIATELY HIRING! FULL-TIME Opportunity

• Perform the required daily functions of a Paramedic Basic and be readily available to assist field personnel.
• Monitor, communicate with, and support field staff in their tasks and objectives.
• Assess each call situation to determine the best course of action and make or approve all medical decisions of the unit.
• Act as a liaison between field staff, management, communications centers, healthcare facilities, and patient families.
• Work collaboratively with all allied health and public safety personnel to ensure excellent customer service and the best possible patient care.
• Ensure appropriate system status management goals are being upheld by monitoring system status and engaging directly with the communications center to pre-assign, reassign, and divert crews to provide optimal efficiency during calls.
• Ensure that all in-service units are in a serviceable condition and oversee proper/timely deployment of field staff. Monitor building, unit, and operations sites for cleanliness.
• Keep thorough and complete records of all issued equipment and be accountable for its return at the end of employee shifts.
• Assist road crews and supervisory staff with proper Patient Care Report (PCR) transmission.
• Ensure that staff is adhering to GMR protocols and properly resolve/escalate issues to the appropriate personnel.
• Promptly report and accelerate any workplace injuries, vehicle incidents, and damage to property or equipment.
• Comply with all company policies and local, state, and federal employment laws while providing patient care according to clinical protocols and safety requirements.
• Perform other duties as assigned.

More Information About This Job:

LEAD PARAMEDIC BASIC

The Lead Paramedic provides emergency medical care and patient transportation while serving as a frontline leader for paramedic and EMT personnel. This role coordinates daily field operations, provides clinical guidance and mentorship, supports staff training, and ensures compliance with established medical protocols, safety standards, and organizational policies. The position maintains direct patient care responsibilities while providing operational leadership, promoting teamwork, and supporting high-quality patient care and efficient emergency medical service delivery.

IMMEDIATELY HIRING! FULL-TIME Opportunity

ESSENTIAL FUNCTIONS/DUTIES

• Perform the required daily functions of a Paramedic Basic and be readily available to assist field personnel.
• Monitor, communicate with, and support field staff in their tasks and objectives.
• Assess each call situation to determine the best course of action and make or approve all medical decisions of the unit.
• Act as a liaison between field staff, management, communications centers, healthcare facilities, and patient families.
• Work collaboratively with all allied health and public safety personnel to ensure excellent customer service and the best possible patient care.
• Ensure appropriate system status management goals are being upheld by monitoring system status and engaging directly with the communications center to pre-assign, reassign, and divert crews to provide optimal efficiency during calls.
• Ensure that all in-service units are in a serviceable condition and oversee proper/timely deployment of field staff. Monitor building, unit, and operations sites for cleanliness.
• Keep thorough and complete records of all issued equipment and be accountable for its return at the end of employee shifts.
• Assist road crews and supervisory staff with proper Patient Care Report (PCR) transmission.
• Ensure that staff is adhering to GMR protocols and properly resolve/escalate issues to the appropriate personnel.
• Promptly report and accelerate any workplace injuries, vehicle incidents, and damage to property or equipment.
• Comply with all company policies and local, state, and federal employment laws while providing patient care according to clinical protocols and safety requirements.
• Perform other duties as assigned.

QUALIFICATIONS

Experience:

• Minimum 2 years of Paramedic experience.
• Some leadership experience preferred.
• Education: High School Diploma or equivalent (GED). Some advanced education preferred.
• Skills: Strong leadership and decision-making skills. Strong listening and comprehension skills. Ability to adapt to quickly evolving situations. Effective oral and written communication skills.
• Credentials/Licenses: State Paramedic Certification. State Driver's License with driving record in compliance with GMR's Safety & Driving policy (proof required if conditional employment is made). BLS, ACLS, PALS/PEPP, BTLS/PHTLS Certifications.

Why Choose GMR? Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you’ll embark on meaningful work that will make an impact on you and the customers we serve. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.

GMR's Core Behaviors-keep care at the center, raise your hand, seek to understand, find a way together and be accountable-unite our teams and set us apart in emergency medical services.

EEO Statement:

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

More Information About This Job:

Check out our careers site benefits page to learn more about our benefit options.