Senior Outreach & Admissions Recruitment Specialist

Serrato Corporation; Highland Park (MI); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Paid time off

401(k) retirement plan with company 1:

Tuition reimbursement

Employee assistance programs

Job summary

Serrato Corporation seeks a Senior Outreach and Admissions Recruitment Specialist to support enrollment goals by conducting outreach and recruitment activities in compliance with PRH, DOL, and center policies.

The role builds relationships with community organizations, schools, and agencies to identify eligible candidates, guides applicants through enrollment, and ensures recruitment practices meet contractual and performance standards.

Qualifications

• Proficiency with Microsoft Office (Word, PowerPoint, Outlook, Excel).
• Basic computer functions, email, internet, and Adobe Acrobat knowledge.
• Strong communication, interpersonal and organizational abilities.
• Ability to motivate, guide prospective students and staff.

Responsibilities

• Lead outreach strategies with public service agencies, community organizations, schools and individuals to identify eligible candidates for the Job Corps program.
• Review contractual compliance and effectiveness of service delivery; prepare related reports.
• Review completed application files for quality control and data integrity and maintain a QA log.
• Mentor, train, and guide outreach staff on admissions and PRH requirements.
• Interview applicants, gather information, and complete enrollment documents; arrange pre-enrollment orientation.
• Maintain enrollment targets and support student retention efforts.

Skills

MS Office

Adobe Acrobat

Communication skills

Organizational skills

Mentoring & coaching

Education

Bachelor's degree in related field

Associate's degree + 2 years related experience

Tools

Google Workspace

Job description

Primary Position Objective

The Senior Outreach and Admissions Recruitment Specialist supports the OA/CTS Manager and the OA department in the achievement of center enrollment goals by conducting outreach and recruitment activities in compliance with PRH, DOL, and center policy requirements. This position builds and maintains relationships with community organizations, schools, and agencies to identify eligible candidates, guides applicants through the enrollment process, and helps ensure recruitment practices align with contractual and performance standards.

Brief Description of Duties

• Leadership & Program Development
  • Lead innovative outreach strategies with public service agencies, community organizations, schools, and individuals to identify and refer eligible candidates to the Job Corps program
  • Review and audit all assigned areas regularly for contractual compliance and effectiveness of service delivery to prospects, applicants, and students; prepare related reports
  • Review completed application files for quality control and data integrity to ensure eligibility and PRH requirements are met; assist in maintaining a quality control log.
  • Mentor, train, and provide guidance to outreach staff on admissions and recruitment best practices and PRH requirements
• Recruitment, Enrollment, & Retention
  • Interview interested applicants and gather pertinent information as outlined by the PRH
  • Collect documentation and complete application files on prospective students and review with the center as applicable or necessary
  • Arrange for and assist in providing pre-enrollment orientation and schedule center tours
  • Maintain monthly enrollment goals established by the National Enrollee Assignment Plan (NEAP) and management
  • Support and assist the center with student retention efforts to promote student success and program completion.
• Community & Network Engagement
  • Build and maintain networks with youth development agencies, one-stop centers, churches, and community organizations to establish a broad recruitment base
  • Introduce and analyze labor market information with applicants to support career development, transition planning, and informed career path decisions.
• Reporting & Documentation
  • Utilize Excel and Google Workspace applications to create and maintain accurate spreadsheets and reports; strong working knowledge of these platforms is required for this role.
  • Prepare necessary and required reports related to outreach activities and departmental performance
• Student Development & Support
  • Model, mentor, and monitor appropriate Career Success Standards
  • Help students become more employable through continuous reinforcement
• Compliance & Organizational Standards
  • Follow the CDSS plan and Code of Conduct system daily
  • Work toward and consistently meet performance standard goals
  • Comply with all DOL guidelines, OFCCP regulations, the Quality Assurance Plan (QAP), Serrato policies and procedures, Job Corps notices and bulletins, and Center policies and procedures
  • Participate in all PRH-mandated staff training; failure to participate may result in disciplinary action up to and including termination
  • Maintain good housekeeping standards and comply with all safety practicesAdhere to required property control policies and procedures
  • Demonstrate and uphold Serrato Corporation's core values and operating principles
  • Perform other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Proficiency with advanced Microsoft Office applications including Word, PowerPoint, Outlook, and Excel.
• Computer Literacy with basic computer functions, email, internet, and basic programs such as Adobe Acrobat.
• High level of communication, interpersonal skills, and organizational skills.
• High level of ability to motivate, inspire, and counsel prospective students.

Experience

Two years related experience. Experience may include successful Job Corps outreach and admissions experience or successful outreach and admissions experience with other youth development programs.

Education

Bachelor's degree in human services, psychology, counseling, education, social science, communications, or closely related field; or Associate's degree in human services, psychology, counseling, education, social science, communications, or closely related field, and two years related experience.

Certificates/Licenses/Registration

• Valid State Driver's License

Benefits Offered

• Paid Short Term / Long Term Disability and Basic Life Insurance.
• Health care insurance available (medical, dental, vision, critical illness, accident, HSA, and FSA)
• Paid Holidays
• Paid Time Off
• 401(k) retirement plan with company match
• Tuition Reimbursement
• Employee Assistance Counseling Service Programs Available

Disclaimers

• Serrato Corporation is an Equal Opportunity Employer

• Serrato Corporation conducts background checks and drug screens.