Lead Ophthalmic Technician

Penn Medicine, University of Pennsylvania Health System; Philadelphia (Philadelphia County); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Tuition assistance

Employee benefits

Equal Opportunity employer

Job summary

Penn Medicine’s Ophthalmology department at Penn Presbyterian Medical Center seeks a Lead Ophthalmic Technician. The role includes supervising technicians, conducting preliminary ocular exams, and coordinating daily clinic operations to ensure smooth patient flow.

The position requires 3+ years in ophthalmology with a High School Diploma or GED, with Associate’s degree preferred. Certification in ophthalmic fields is a plus. Onsite schedule and team collaboration are essential to success.

Qualifications

• 3+ years ophthalmology experience with High School Diploma/GED.
• Associate’s Degree with 2+ years ophthalmology experience preferred.
• Formal ophthalmic program completion or certification may substitute experience.

Responsibilities

• Lead technician responsibilities in the Ophthalmology department.
• Perform preliminary examinations and ocular testing.
• Coordinate room assignments and technician schedules.
• Train other technicians and support new hire orientation.
• Collaborate with pharmacies to ensure patient medications are filled.

Skills

Ophthalmic procedures

Regulatory compliance

Team training

Education

High School Diploma/GED

Associate’s Degree (Preferred)

Job description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Department

Ophthalmology

Locations

Penn Presbyterian Medical Center- 51 N 39th Street

Hours

Fulltime, Monday-Friday, Onsite

Summary

The Lead Ophthalmic Technician provides the resource management skills for the Department of Ophthalmology and reports tothe Supervisor of the Ophthalmic Technicians. Responsibilities include, but are not limited to: ordering supplies, assisting with new hire orientation to the departmental location, instrumentation troubleshooting, and liaising between physicians, administration, vendors, and technicians. The Lead Ophthalmic Technician supports management of room assignments for physician clinics and technician schedules in response to the operational needs of the department. In addition to the management of resources for the clinical division of the practice, the lead technician also: initiates daily huddles with work groups, monitors patient flow, provides collaboration between work groups, provides employee training and instruction, engages in troubleshooting and problem solving, performs regulatory compliance inspections, delegates tasks, handles incident reporting, and operates with multicultural sensitivity. The Lead Ophthalmic Technician assists and works under the direct supervision of the Ophthalmologist. The responsibilities require performing a preliminary examination on all patients, which include, but are not limited to, a complete medical and ocular history, visual acuity, lensometry, refractometry, applanation tonometry (intraocular pressures), ocular motility, pupil dilation, pachymetry, color vision, lensometry, cover tests, motility tests, stereopsis tests, external examination, pupil evaluation, slit lamp biomicroscopy, and vital signs. If required, Technicians also assist the physician within office procedures and the completion of consents and surgical forms, and other duties as needed. The Lead Ophthalmic Technician exhibits UPHS organizational behavioral competencies which reflect its mission and are embedded in the professional practice competency domains.

Responsibilities

• New hire training and orientation.
• Initiate daily huddles to ensure regulatory compliance on a daily basis.
• Perform preliminary examinations.
• Complete medical and ocular history on all patients Complete chief complaint and allergies on all patients.
• Complete health screening questions including falls, abuse, depression screening.
• Document all medications on all patients.
• Administer eye medications according to protocol.
• Perform Humphrey Visual Field testing, IOL biometry calculations, topography, OCT, and additional testing as needed.
• Assist in work up of patients before, during, and after the following, (but not limited to) Argon, Diode, Yag, and SLT laser.
• Prepare patient and assist with minor in office surgical procedures involving ocular injections, botox injections, chalazions, Temporal Artery Biopsies, oculoplastics procedures, and suture removal procedures, if applicable.
• Completion of surgical, all procedures, and pre-cert insurance forms when required.
• Perform Universal Protocol on all patients receiving procedures.
• Collaborate with pharmacies to ensure patient Rx’s are filled.
• Train other Technicians as assigned by manager.
• This position may require you to work at any of our Ophthalmology practice locations per operational needs.
• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures.
• Other duties as assigned to support the unit, department, entity, and health system organization.

Credentials

• High School Diploma/GED AND 3+ years ophthalmology experience (Required)
• OR Associate’s Degree and 2+ years ophthalmology experience (Preferred)
• OR Formal Ophthalmic Technician Program and 2+ Education and certification will be considered in lieu of experience

Licensure

• COA required unless COT achieved
• COT, Certified Ophthalmic Tech required within 18 months of hire. Employees hired prior to September 2023 will not be required to fulfill this certification qualification
• COMT, Certified Ophthalmic Medical Technologist (Preferred)
• BLS/CPR as a Healthcare Provider as per The American Heart Association (Required)

Skills and Abilities

• Effectively engages in the process of teamwork, cooperation, coordination and collaboration preferred
• Ability to effectively and safely utilize all equipment preferred
• Ability to follow all required protocols preferred
• Ability to multi-task preferred
• Ability to respond to emergency situations preferred
• Experience in a healthcare environment preferred
• Understanding of the Joint Commission and Department of Health process preferred
• Understanding of regulatory compliance preferred
• Maintain all life safety competencies preferred
• Knowledge of safety and emergency procedures preferred

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.