Ophthalmology Technician-2

Children's Hospital of Philadelphia; Worcester (MA); On-site; USD 39,000 - 48,000; Full time

Job summary

Children's Hospital of Philadelphia (CHOP) seeks an ophthalmic technician to assist clinicians with patient care, perform diagnostic tests, and help manage clinic flow. The role involves communicating with patients and families, maintaining sterile techniques, and traveling to satellite offices in Pennsylvania and New Jersey as needed.

Required is a High School Diploma or GED and 1 year of ophthalmic technician experience; 2 years preferred.

Qualifications

• High School Diploma or GED is required.
• Minimum 1 year ophthalmic technician experience required.
• 2 years ophthalmic technician experience preferred.
• Strong knowledge of eye anatomy, physiology, and pathology.
• HIPAA regulations knowledge.
• Proficient with EPIC EMR and Microsoft Office.
• Excellent communication and organizational skills.
• Able to travel to satellite offices in PA/NJ.

Responsibilities

• Assist physicians with patient care by interviewing patients and recording histories.
• Perform diagnostic testing: visual acuity, visual fields, tonometry, refractions, dye tests, fundus photos, OCT.
• Maintain equipment and sterilize instruments daily.
• Manage patient flow and guide physicians between patients.
• Assist the doctor in patient care promptly and professionally.
• Perform workups and tests including advanced ophthalmic exams.
• Use proper eyedrop technique and maintain sterility.
• Document patient history and ROS efficiently.
• Communicate follow-up care, scheduling, and changes to patients and families.
• Maintain patient confidentiality and report equipment issues.

Skills

Ophthalmic exam workup

Ophthalmic testing equipment

Eye anatomy knowledge

Pediatrics knowledge

HIPAA knowledge

EPIC EMR

MS Office

Communication skills

Interpersonal skills

Organizational skills

Critical thinking

Team collaboration

Education

High School Diploma / GED

Tools

Ophthalmic diagnostic equipment

Sterilization procedures

Job description

SHIFT:

Day (United States of America)

Seeking Breakthrough Makers

Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care- and your career.

CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means.

A Brief Overview

This role is responsible for assisting the clinical provider with patient care including patient work-ups, diagnostic testing procedures, and administrative tasks.

Responsible for daily patient care and flow of assigned clinic. Position requires good understanding of ophthalmic practice and patient care. Demonstrates working knowledge of eye anatomy, disease, symptoms, and ocular medications. Knowledge of ophthalmic instrumentation and its proper care and usage needed. Ability to assess common safety hazards and take precautions to establish a safe work environment required. Ability to communicate with patients, coworkers and supervisor is critical. Must be willing to help in all areas and understand the need for efficient use of time.

Travel to satellite offices in Pennsylvania and/or New Jersey is a requirement for this position.

What you will do

• Assists physicians with patient care by conducting interviews in an efficient and accurate manner; records chief complaints, documents ROS and medical and surgical history for each patient.
• Performs diagnostic testing procedures including but not limited to: visual acuity, visual field testing (including confrontational fields), tonometry, refractions, dye disappearance tests, fundus photography and OCT.
• Supports a safe patient care environment including, but not limited to, maintaining all equipment and cleaning used instruments or sending tSPD for sterilization on a daily basis.
• Effectively manages patient flow and directs physicians to the next patient to ensure patients are seen in a timely manner.
• Promptly and professionally assists the doctor in patient care.
• Performs technical workups, and special testing including visual acuity, visual field testing (confrontational fields and formal), tonometry (Icare, tonopen), pupil exams, lensometry, dye disappearance tests, fundus photography and OCT.
• Utilizes proper eyedrop technique and sterility
• Chief complaints, medical and surgical history, and document ROS for each patient in an efficient and accurate manner
• Communicates with patients and families during their visit regarding follow-up care, surgeries, procedures, changes in schedule, surgery scheduling, etc.
• Maintains and cleans all equipment being used, and reports to supervisor if not in working condition.
• Administrative duties including returning phone or Epic messages to patients, families and pharmacies, paperwork, telemed pre-appointment calls, ect.
• Maintains patient confidentiality.
• Maintains certification.

Education Qualifications

• High School Diploma / GED Required

Experience Qualifications

• At least one (1) year of ophthalmic technician experience Required
• At least two (2) years of ophthalmic technician experience Preferred

Skills and Abilities

• Intermediate proficiency in the performance of the ophthalmic technician work up (Required proficiency)
• Intermediate proficiency in the operation of ophthalmology diagnostic testing equipment (Required proficiency)
• Advanced knowledge of eye anatomy, physiology and pathology (Required proficiency)
• Basic knowledge of pediatric ophthalmology (Required proficiency)
• Basic knowledge of HIPAA regulations (Required proficiency)
• Intermediate proficiency with electronic medical records (EPIC) (Required proficiency)
• Intermediate proficiency with office software (Microsoft Office) (Required proficiency)
• Strong verbal and written communications skills (Required proficiency)
• Solid interpersonal skills (Required proficiency)
• Solid organizational skills (Required proficiency)
• Solid critical thinking / problem-solving skills (Required proficiency)
• Ability to collaborate with stakeholders at all levels (Required proficiency)

Licenses and Certifications

• Certified Ophthalmic Assistant (COA) - Joint Commission on Allied Health Personnel in Ophthalmology (IJCAHPO) - within 12 months - Required or
• Certified Ophthalmic Technician (COT) - Joint Commission on Allied Health Personnel in Ophthalmology (IJCAHPO) - within 12 months - Required

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine. Learn more.

EEO / VEVRAA Federal Contractor | Tobacco Statement

SALARY RANGE:

$28.05 - $35.05 Hourly

Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly.

At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits.