Lead, Operations Planning Agent

Envoy Air Inc; Indianapolis, Northern (IN, KY); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Flight privileges

Training & development

Health & life benefits

Job summary

Envoy Air Inc. is seeking a detail‑oriented team member to support aircraft departures and daily operations. You will assist in planning, scheduling, and coordination across functional areas to ensure on‑time flights and accurate load data.

The role requires basic computer skills, the ability to work rotating shifts, and strong organizational and communication abilities. A high school diploma or GED and legal right to work in the United States are required; flight industry experience is a plus.

Qualifications

• High school diploma or GED required.
• Valid REAL ID‑compliant driver’s license or travel authority for business needs.
• Ability to work rotating shifts including days, nights, weekends, holidays.
• Basic computer skills: MS Word, MS Excel, Outlook.
• Read/write/speak fluent English.
• Legal right to work in the United States.
• Experience with math for calculations preferred.
• Strong organizational and interpersonal skills.
• Leadership, initiative and judgment essential.

Responsibilities

• Assist in planning functions for aircraft departures.
• Coordinate overall operation within assigned area.
• Maintain scheduling and manpower utilization.
• Prepare weight and balance data for flights.
• Enter updates in the computer system.
• Prepare customer correspondence and reports.
• Investigate discrepancies and compile statistics.
• Provide support to management and supervise agents as needed.

Skills

MS Word

MS Excel

Outlook

Communication

Leadership

Organizational skills

Interpersonal skills

English proficiency

Education

High school diploma or GED

Job description

Overview

Who we are:

Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.

We offer:

• Amazing employee flight privileges within the American Airlines global network
• Training and development programs to take your career to the next level
• Comprehensive health and life benefits (subject to location)

Responsibilities

How will you make an impact?

Responsibilities

• Involved in a varietyplanning functions for aircraft departures as it relates to the operation
• Coordinate of the overall operation within an assigned functional area
• Conductingagent observations and associated activities
• Administering local training programs
• Scheduling and manpower utilization
• Maintaining supplies and inventory control logs
• Preparingcustomer correspondence
• Investigating discrepancies
• Compiling statistical data for reports
• Assisting management in the completion of administrative duties
• Lead Agents must be able to complete all functions of theagent position
• communicate with employees by radio and receive and convey clear and specific information to others related to the job function
• Preparing weight and balance sheets forflights prior to departure
• Makingcalculations based on aircraft load of passengers, baggage and fuel
• Making corresponding entries in the computer system
• Providing updated corrections to scheduled departure flights

Qualifications

Who we are looking for?

Requirements

• Minimum age:18
• High school diploma, GED, or internationalequivalent

• Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver’s license; or otherwise maintain all necessary authority and identification to travel for business needs as required; some license restrictions may prohibit a candidate from being considered for this role.

• Ability to work a variety of rotating shifts including days, nights, overnights, weekends, holidays, and rotating days off
• Knowledge basic computer functions including MicrosoftWord, Excel, and Outlook
• Must be able to read, write, fluently speak, and understand the English language
• Possess the legal right to work in the United States
• Experience applyingmath principles for mathematical calculations preferred
• Good organizational and interpersonal skills are necessary
• Above-average qualities of leadership, initiative and judgment are essential

Please note: The description is intended to provide a brief overview of the position. It’s not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.

Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled.