Lead Operations Manager - Commercial Cleaning

Janiking; Gulfport (MS); On-site; USD 45,000 - 65,000; Full time

Job summary

Janiking is seeking an Assistant Operations Manager to lead daily operations in our commercial cleaning division. You will guide planning, staffing, scheduling, and quality control across multiple facilities to meet client expectations.

The role emphasizes hands-on leadership, staff development, and proactive problem solving, with a requirement to manage nights and weekends across locations. A strong customer-first mindset and reliable transportation are essential.

Qualifications

• Proven leadership and management experience.
• Ability to work autonomously and manage multiple sites.
• Strong focus on customer satisfaction and experience.
• Excellent written and verbal communication with good time management.

Responsibilities

• Provide leadership for daily operations and strategic planning.
• Hire, train, and develop staff; conduct employee reviews.
• Organize and manage staff schedules; disciplinary actions as needed.
• Visit facilities to ensure quality and client satisfaction.
• Address customer issues promptly and communicate transparently with the team.
• Maintain inventory of supplies and perform duties when needed.
• Be flexible to work nights/weekends and at multiple locations.

Skills

Leadership

Team management

Communication

Time management

Attention to detail

Customer service

Autonomy

Job description

Janiking is seeking an Assistant Operations Manager to lead daily operations in our commercial cleaning division. You will guide planning, staffing, scheduling, and quality control across multiple facilities to meet client expectations.

The role emphasizes hands-on leadership, staff development, and proactive problem solving, with a requirement to manage nights and weekends across locations. A strong customer-first mindset and reliable transportation are essential.