Lead Operations Associate - Flexible Shifts & Growth

Amazon; San Mateo (CA); On-site; USD 34,000 - 36,000; Full time

Job summary

Amazon is seeking a Lead Associate in the San Mateo area to support, motivate, and model performance at a fast-paced delivery operation. You will help manage processes, safety, and customer delivery promises while training teammates and coordinating with the Regional Area Manager.

Ideal candidates are detail-oriented, able to prioritize tasks, eager to learn, and focused on delivering an exceptional customer experience across multiple sites within 10 miles of the primary Operations site in the

Qualifications

• 1+ years of Microsoft Office products and applications experience.
• High school diploma or equivalent, or GED.
• Ability to work a flexible schedule including weekends, nights, and holidays.

Responsibilities

• Support, motivate, and model desired behavior for the rest of the team.
• Manage operational processes, safety, quality, performance, and customer delivery promises following Regional Area Manager guidance, and act as their main site support.
• Maintain a clean, sanitary, safe, and organized workspace.
• Provide ongoing training in areas including system and equipment knowledge, quality training, general operations, and assist Regional Area Manager in identifying training needs.
• Provide feedback on processes and standards, serving as the escalation point to assist associates and peers in solving issues, training, deploying labor, and ensuring breaks and lunches are taken.

Skills

Microsoft Office

Education

High school diploma or equivalent

Job description

Amazon is seeking a Lead Associate in the San Mateo area to support, motivate, and model performance at a fast-paced delivery operation. You will help manage processes, safety, and customer delivery promises while training teammates and coordinating with the Regional Area Manager.

Ideal candidates are detail-oriented, able to prioritize tasks, eager to learn, and focused on delivering an exceptional customer experience across multiple sites within 10 miles of the primary Operations site in the