Lead Operations

Freeman Company; Orlando (FL); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Tuition Reimbursement

Paid Parental Leave

Life, Accident and Disability

Retirement with Company Match

Paid Time Off

Job summary

The Freeman Company in Orlando, FL is seeking a Lead Operations professional to supervise production workers, read blueprints, and coordinate trade show setups. This full-time, in-person role supports the Event & Exhibit Services team on-site at Orlando show sites.

Responsibilities include creating production schedules, budgeting labor, and ensuring safe, efficient operations. A High School Diploma and 3+ years in trade show/warehouse ops are required; proficiency with MS Office is expected.

Qualifications

• High School Diploma or equivalent.
• 3+ years of trade show, warehouse operations and/or related experience.
• Proficiency with Office software including Excel.
• Ability to complete online reports, printing, posting, running inquiries and data entry.
• Produce trade shows on the 1000–1500 booth level.

Responsibilities

• Interpret specifications, blueprints, and job orders to workers, and assigns duties.
• Establish or adjust work procedures to meet production schedules.
• Produce production schedules, labor budgets and estimates worker hours requirements for completion of job assignments.
• Supervise and dispatch all work performed.
• Perform activities of workers supervised.
• Ensure that all equipment is returned to warehouse and repaired if damaged.
• Maintain consistently acceptable job cost.
• Plan daily production schedule and assign standby labor.
• Establish and maintain an orderly, efficient boneyard.
• Maintain communication with Account Executive and Service Desk regarding operations.
• Perform other duties as assigned.

Skills

Leadership

Production scheduling

Blueprint interpretation

Team supervision

Office software

Education

High School Diploma

3+ years trade show/warehouse operations experience

Tools

Microsoft Word

Excel

TSS

Concierge Elite

Job description

About Us

As part of The Freeman Company, Event & Exhibit Services designs and delivers unforgettable moments that create a bond between audiences and our clients. It’s just one reason why we’re the leader in live events.

About Us

As part of The Freeman Company, Event & Exhibit Services designs and delivers unforgettable moments that create a bond between audiences and our clients. It’s just one reason why we’re the leader in live events.

Summary

It is the responsibility of the Lead Operations to supervise and coordinate activities of production workers, while performing the same subordinate duties. Professionally interacts with customers, team members, and third‑party vendor/partner representatives to provide the highest level of service excellence.

This position will support our Event & Exhibit Services team. The position follows an in‑person schedule working full‑time in‑office and/or show‑site based out of Orlando, FL.

Essential Duties & Responsibilities

• Interpret specifications, blueprints, and job orders to workers, and assigns duties.
• Establish or adjust work procedures to meet production schedules.
• Produce production schedules, labor budgets and estimates worker hours requirements for completion of job assignments.
• Perform duties while superviseing the following duties: loading and unloading equipment, marking floor, setting up service area, meeting rooms, and offices, hanging drape and booth signs, setting up boneyard, etc.
• Supervise and dispatch all work performed.
• Perform activities of workers supervised.
• Ensure that all equipment is returned to warehouse and brokkijuhen or damaged equipment is tagged for repair.
• Maintain consistently acceptable job cost.
• Plans daily production schedule. Assigns standby labor as necessary. Maintains time and production records.
• Estimate, requisition, and inspect materials.
• Establish and maintain an orderly, efficient, and secure boneyard.
• Maintain communication with the Account Executive and the Service Desk, and advises of any problems that may affect their operation.
• Perform other duties as assigned.

Education & Experience

• High School Diploma or equivalent required.
• 3+ years of trade show, warehouse operations and/or related experience is required.
• Understanding with: Office software applications including but not limited to email, Microsoft Word, Excel, TSS and Concierge Elite.
• Must have ability to complete online reports, printing, posting, running inquiries and data entry.
• Produce trade shows on the 1000 – 1500 booth level.

What We Offer

The Freeman Company provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full‑time people may be eligible for. There may be some variances in specific benefits across regions.

• Medical, Dental, Vision Insurance
• Tuition Reimbursement
• Paid Parental Leave
• Life, Accident and Disability
• Retirement with Company Match
• Paid Time Off

Diversity Commitment

At The Freeman Company, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.

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