Lead Operations

Freeman Company; New Orleans (LA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Tuition Reimbursement

Paid Time Off

Retirement with Company Match

Job summary

A leading event management firm in New Orleans seeks a Lead Operations professional to supervise and coordinate production activities while performing clerical duties. This full-time in-person position requires at least 3 years of experience in trade show or warehouse operations. The ideal candidate will possess effective communication skills and proficiency in office applications. Strong organizational skills are essential for maintaining production schedules and managing teams. Competitive benefits including insurance and retirement plans are offered.

Qualifications

• 3+ years of trade show, warehouse operations, or related experience.
• Understanding of office software applications.
• Ability to complete online reports and data entry.

Responsibilities

• Supervise and coordinate production workers’ activities.
• Establish and adjust work procedures to meet production schedules.
• Maintain communication with the Account Executive and Service Desk.

Skills

Trade show and warehouse operations

Office software applications

Communication skills

Education

High School Diploma or equivalent

Tools

Microsoft Word

Excel

Job description

About Us

Freeman is a global leader in events, on a mission to redefine live for a new era. With a data‑driven approach and the industry’s largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full‑service solutions leverage a 99‑year legacy in event management as well as new technologies to deliver moments that matter.

Summary

It is the responsibility of the Lead Operations to supervise and coordinate activities of production workers, while performing the same subordinate duties. Professionally interacts with customers, team members, and third‑party vendor/partner representatives to provide the highest level of service excellence. This position will support our Event & Exhibit Services team. The position follows an in‑person schedule working full‑time in‑office and/or show‑site based out of New Orleans, LA.

Essential Duties & Responsibilities

• Interpret specifications, blueprints, and job orders to workers, and assigns duties.
• Establish or adjust work procedures to meet production schedules.
• Produce production schedules, labor budgets and estimates worker hours requirements for completion of job assignments.
• Perform duties while supervising the following duties: loading and unloading equipment, marking floor, setting up service area, meeting rooms, and offices, hanging drape and booth signs, setting up boneyard, etc.
• Supervise and dispatch all work performed.
• Perform activities of workers supervised.
• Ensure that all equipment is returned to warehouse and broken or damaged equipment is tagged for repair.
• Maintain consistently acceptable job cost.
• Plan daily production schedule. Assign standby labor as necessary. Maintain time and production records.
• Estimate, requisition, and inspect materials.
• Establish and maintain an orderly, efficient, and secure boneyard.
• Maintain communication with the Account Executive and the Service Desk, and advise of any problems that may affect their operation.
• Perform other duties as assigned.

Education & Experience

• High School Diploma or equivalent required.
• 3+ years of trade show, warehouse operations and/or related experience is required.
• Understanding with: Office software applications including but not limited to email, Microsoft Word, Excel, TSS and Concierge Elite.
• Must have ability to complete online reports, printing, posting, running inquiries and data entry.
• Produce trade shows on the 1000 – 1500 booth level.

What We Offer

• Medical, Dental, Vision Insurance
• Tuition Reimbursement
• Paid Parental Leave
• Life, Accident and Disability
• Retirement with Company Match
• Paid Time Off

Diversity Commitment

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.