Lead Oil Change Technician & Center Key Holder

Grease Monkey International; Glastonbury (CT); On-site; USD 36,000 - 48,000; Full time

Job summary

Grease Monkey International in Glastonbury, CT is seeking a dependable Key Holder to open/close the service center, support daily operations, and provide efficient, friendly service. Ideal for someone with basic automotive knowledge and leadership potential.

The role involves leading a team, performing minor vehicle services, maintaining safety and cleanliness, and delivering excellent customer experiences in a fast-paced environment.

Qualifications

• Prior experience in a service or retail environment.
• Automotive experience is a plus.
• Strong work ethic, dependability and high integrity.
• Basic mechanical aptitude or willingness to learn.
• Excellent communication and customer service skills.
• Availability to work flexible hours, including weekends.
• Must pass company background check.
• Must be at least 18 years old with a valid driver’s license.

Responsibilities

• Unlock and secure the location at the beginning and end of shifts.
• In the absence of the Center Manager is responsible for daily deposits to bank and securing the location safe.
• Ensure the security of cash from the register drawer and closure of the store safe, in accordance with established protocols
• Assist in leading the team during daily operations and ensuring workflow efficiency
• Perform and oversee oil changes, fluid checks, filter replacements, and other minor vehicle services
• Maintain inventory of supplies and report needs to Center Manager
• Uphold health, safety, and cleanliness standards in the service bays and customer areas
• Provide outstanding customer service and resolve basic issues or complaints
• Report any anomalies to the Center Manager and/or Assistant Store Manager, in the absence of the Center Manager
• Escalate unresolved matters of safety, store security or team member behaviors to District Manager, if necessary
• Train and mentor new employees
• Ensure compliance with company policies and procedures

Skills

Leadership

Customer service

Time management

Communication

Reliability

Mechanical aptitude

Job description

Grease Monkey International in Glastonbury, CT is seeking a dependable Key Holder to open/close the service center, support daily operations, and provide efficient, friendly service. Ideal for someone with basic automotive knowledge and leadership potential.

The role involves leading a team, performing minor vehicle services, maintaining safety and cleanliness, and delivering excellent customer experiences in a fast-paced environment.