Lead Office Tech / PT Aide

R3 Athletic & Physical Therapy; Milpitas (CA); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Direct exposure to cash-based clinic

Growth-focused team

Lead opportunities

Weekday availability

Job summary

R3 Athletic & Physical Therapy is a cash-based, sports-focused clinic that delivers 1:1 care in a high-energy, team-first setting. You will own clinic flow and front-desk support, assisting PTs, keeping spaces clean, and coordinating tasks across staff and volunteers.

In this role you will escort patients, help sessions run on time, and manage admin tasks while maintaining professionalism and patient respect.

Qualifications

• Clear client communication via phone, text, and email
• Admin tasks and scheduling
• Maintaining a welcoming, professional environment
• Willingness to stay busy and move on your feet

Responsibilities

• Set up and reset treatment areas and equipment
• Escort patients and create a welcoming vibe
• Help sessions run on time and keep the schedule moving
• Clean and sanitize tables, equipment, bathrooms, and high-touch areas
• Handle laundry and restock supplies
• Monitor and restock office items and equipment
• Record or photograph exercise and office happenings
• Coordinate volunteers and acts as main point of contact

Skills

Communication

Organization

Attention to detail

Professionalism

Teamwork

Job description

READ THIS IF: You're the kind of person who hates standing around, loves being useful, and wants real experience inside a high-performance, cash-based sports PT clinic. You want more than "hours" – you want reps, responsibility, and a team that will actually hold you to a high standard.

R3 Athletic & Physical Therapy is not a mill clinic. We're a cash-based, performance-focused PT and sports rehab team that delivers 1:1 care in a high-energy, team-first environment. Clients come here to get better and stay better, and we take pride in creating "this place is different" experiences every day. Learn more about R3 and Dr. Michael Chin on our website:About Us .

Role Summary

The Lead Office Tech / Physical Therapy Aide keeps the entire clinic running on time and on standard. You own clinic flow, cleanliness, and support for both patients and PTs. You'll:

• Assist PTs during sessions and transitions
• Keep treatment and gym spaces clean, stocked, and ready
• Coordinate small tasks across front desk, clinicians, and volunteers

If the clinic feels calm, on-time, and dialed in, you're winning.

Location: R3 Athletic & Physical Therapy
Status: Part-time
Reports To: Operations Manager (Mikey Dillon)

What You'll Own

Clinic Flow & Client Support

• Set up and reset treatment areas and equipment before/after sessions
• Escort patients, explain where to go, and create a welcoming, professional vibe
• Help sessions run on time and keep the schedule moving smoothly

Operations & Cleanliness

• Clean and sanitize tables, equipment, bathrooms, and high-touch areas between sessions
• Handle laundry (wash / dry / fold / restock)
• Sweep, mop, vacuum, and empty trash as needed
• Monitor and restock supplies (linens, sanitizer, cleaning, office items)
• Flag facility or equipment issues to the Operations Manager quickly

Admin & Communication

• Support basic admin tasks (updating charts, scheduling, organizing records)
• Communicate clearly with clients via phone, text, and email
• Close the loop on tasks so nothing "falls through the cracks"
• Serve as main point of contact for volunteers
• Model professionalism, confidentiality, and patient respect
• Communicate with PTs and front desk so everyone sees the same picture

Media Content Gathering

• Record or photograph exercise, treatments, and office happenings
• Upload into team folder for marketing manager
• People describe you as reliable, early, and prepared
• You notice when something is out of place and fix it without being asked
• You like moving, being on your feet, and staying busy
• You can juggle multiple small tasks without dropping details
• You're comfortable talking to adults, teens, and parents in a professional way
• You want a future in PT, sports performance, or healthcare and treat this like step one

Bonus Points

• Pre-PT, exercise science, kinesiology, or related background
• Experience in PT, sports performance, or health/wellness
• Prior leadership, shift lead, captain, or trainer experience

What You Get

• Direct exposure to a high-performing, cash-based sports PT clinic
• A team that values growth, feedback, and getting 1% better every day
• Clear expectations, support, and chances to lead if you earn them
• The ability to make a visible impact on patients’ experience and outcomes
• Weekday availability (Monday-Friday; consistent mornings or afternoons)
• Dress: R3 team top + clean, clinic-appropriate bottoms
• Active role: you will move, clean, lift, and reset throughout your shift
• Professionalism, reliability, and client focus are non-negotiable