Physical Therapy Aide/Office Technician

P3 Physical Therapy; Milpitas (CA); On-site; USD 24,796 - 33,062; Part time

Job summary

P3 Athletic & Physical Therapy in Milpitas, CA seeks a part-time PT aide to support our sports therapy team.

You will assist with preparing treatment spaces, equipment, scheduling support, and delivering friendly, patient-centered service to help clients achieve their goals.

Candidates should be organized, able to multitask, and communicate clearly with diverse patients; prior client-facing experience preferred.

Qualifications

• Experience in a customer-facing environment preferred.
• Ability to multitask and prioritize tasks.
• U.S. work authorization required.

Responsibilities

• Assist PT team with preparing and cleaning treatment spaces.
• Help with scheduling reminders and eligibility checks.
• Maintain office cleanliness and stocked supplies.
• Assist with equipment checks and safe operation of devices.

Skills

Multi-tasking

Fast learner

Strong communication

Organized

Proactive

Job description

Position: PT aide for Sport Therapy office

P3 Athletic & Physical Therapy is looking for a part-time PT aide to join our growing practice in Milpitas, CA. We are passionate about helping people live their happiest and healthiest lives.

Who We Are Looking For

Are you passionate about sports, health, and fitness and want to learn and be around expert Physical Therapists in the sports rehab and performance space?

Are you a self-starter? Is being “organized” a top priority in your life and are you able to multitask and prioritize tasks?

Can you communicate effectively with people from all different backgrounds – both written and verbal?

Are you able to speak up when you see something that is not working and can you anticipate the needs of other people because you show up for work knowing that the smallest details always make the difference?

Do you have a positive outlook on life? Do you often smile and like to have fun?

Are you flexible and open to change, and committed to learning?

If you answered yes to these questions, you could be just the person we are looking for to fill the position that we have as a Physical Therapy Aide at our office in Milpitas, Ca. You will work closely with our existing Physical Therapy team and administrative staff.

About P3 Athletic And Physical Therapy

P3 is a boutique physical therapy and athletic performance office that has been established for 7 years. The founder, Dr. Michael Chin, opened P3 to provide the ultimate experience for all clients and provide them with everything they need to succeed. Less is NOT more at P3. Our clients thrive and love coming to our office not only because they’re getting better, but because of the experience they have in the clinic and the positive effect it has on their lives. Learn more about P3 and the entire team on our website: https://www.p3athletic.com/about-us

We are in a period of growth with a database of hundreds of clients whose experience and success is of utmost importance to us. As a result, we are now offering you an opportunity to help us to continue to grow and provide a spectacular customer experience for our future and existing patients that goes way beyond what’s offered by most health care facilities.

The Role

Ultimately, your job is to help us continue to deliver world class customer service and unparalleled physical therapy sessions.

You will help the PT team carry out sessions by assisting with cleaning, preparation and putting away equipment, ensuring the space is safe, and occasionally giving an extra hand in exercises. You will also help the admin team with double checking scheduling, eligibility, and reaching out to clients for reminders. Ultimately, you will help ensure our clients have a great experience with us and feel like they’re the only one in our office.

Responsibilities

Provide "wow" experiences - Your number one job is to provide an unparalleled customer experience that clients can't wait to come back to and force them to tell all their friends about. Some ways you will do this may include

• Equipment already setup for them before anyone asks
• The office space is clean and feels like no one has stepped foot inside
• Giving encouraging affirmation to clients

Prevent No Shows And Limit Drop Offs And Cancellation - You will be responsible for checking to see if patients are scheduled out, marking these specific appointments for re-assessment, and checking if their documents/prescriptions are up to date.

Office cleanliness and replenishment - You will make sure all equipment is stored in the correct areas and always clean/sanitized You will also make sure all areas of the office are properly stocked such as paper towels, lotions, creams, etc.

Equipment check and preparation. You’ll ensure all equipment is working properly, safe, and ready for use. This includes software with inputting client demographics for testing

Skills/Competencies Needed:

Multi-tasker and Fast-Learner

• Notices and is aware of multiple things happening at once and able to make quick action
• Quickly and proficiently understands and absorbs new information

Strong Communicator and Easily Connect with Others

• Within the team, it’s essential that all staff can easily and effectively communicate with each other provide an excellent session for our clients
• Natural ability to recall names and faces of patients and in doing so make all our patients feel welcomed and remembered

Organized and Comfortable Prioritizing Multiple Tasks

• Budgets time in an efficient, productive manner. Focuses on key priorities.
• Comfortable switching between multiple projects and tasks
• Excels at prioritizing a variety of tasks on a day-to-day basis
• Adaptable and flexible when new priorities and situations arise

Proactive and Reliable

• Acts without being told what to do. Brings new ideas to the company.
• Lives up to verbal and written agreements regardless of personal cost
• Tenacity and willingness to go the distance to get something done

What we will do for you:

• Provide you with ongoing training and support in the field of physical therapy, sport rehab, and performance training.
• Supportive team – as well as very friendly customers
• Opportunity to develop and grow in a culture that is value driven and strongly encourages personality based service

Experience:

• Working in a customer facing environment (preferred)
• Track record of prioritizing multiple projects and/or tasks with ease (required)

Work authorization:

• United States (Required)