Lead Night Cleaner

Pegasus; Chula Vista (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Janitorial Services Day Lead, where your expertise in cleaning and customer service will shine. This full-time role involves leading a dedicated team, ensuring exceptional cleanliness and client satisfaction in various environments. You'll be the key point of contact for clients, managing tasks and inventory while fostering a collaborative work atmosphere. With a commitment to employee ownership and satisfaction, this is an exciting opportunity to make a significant impact in a dynamic setting. If you're passionate about delivering excellence and leading a team to success, this position is perfect for you.

Benefits

Medical Insurance

401k

Paid Sick Time

Paid Holidays

Employee Incentive Programs

Employee Appreciation Programs

Training and Development Opportunities

Flexible Work Schedules

Safe Work Environment

1:1 Coaching Sessions

Qualifications

• Proven experience in janitorial services with strong customer service skills.
• Excellent communication and organizational skills required.

Responsibilities

• Lead janitorial tasks ensuring high cleanliness standards.
• Serve as main point of contact for clients, addressing concerns promptly.

Skills

Customer Service

Janitorial Services

Inventory Control

Leadership

Communication Skills

Organizational Skills

Education

High School Diploma or GED

Job description

Overview

About Us
Pegasus leads the way in comprehensive cleaning and maintenance solutions. We leverage cutting-edge technology to create and maintain clean, healthy, and safe indoor environments for commercial, industrial, and manufacturing facilities.
Pegasus was named by Inc. Magazine as one of the "Fastest Growing Private Companies in America" and Los Angeles Business Journal as one of the "Best Places to Work".
Unlike other commercial cleaning service providers, Pegasus Building Services is an employee-owned company. When a customer picks up the phone or sees a Pegasus representative at their facility, they know that they are dealing directly with an owner of the company. Everyone has one overriding goal: do whatever it takes to guarantee our customer’s satisfaction. It is our goal to deliver “WOW” experiences through exceeding our customer’s and employee’s expectations. We are quick to respond with care, compassion, and attention to detail. Working as a part of a world-class team to achieve great things together, if our customers and employees don’t rave about Pegasus, then we have failed.

Job Skills / Requirements

General Responsibilities:
We are seeking a highly experienced and customer-focused Janitorial Services Day Lead to join our dynamic team. The Day Lead will work alongside the OS1 team and day porters, performing janitorial tasks during the day and ensuring high standards of cleanliness and customer service. This role is essential for maintaining a clean and welcoming environment for our clients and their visitors.

Schedule:

• Full-time
• Monday - Friday
• 4PM - 12:30AM

Salary: $18.00/hour

Specific Duties / Essential Functions:

CUSTOMER SERVICE:
- Serve as the main point of contact for clients, maintaining direct communication with the Portfolio Manager and Assistant Portfolio Manager.
- Address and resolve customer requests and concerns promptly and professionally.
- Ensure high levels of customer satisfaction through exceptional service and attention to detail.

JANITORIAL TASKS:
- Assist the OS1 team within dormitories, performing housekeeping tasks such as trash removal, vacuuming, high dusting, and low dusting.
- Manage impromptu customer requests, ensuring timely and efficient responses.
- Handle event setup and breakdown, ensuring cleanliness before, during, and after events.
- Perform dust mopping, wet mopping, and sweeping of all assigned areas.
- Conduct restroom maintenance, including disinfection and replenishing consumables.
- Clean and maintain break rooms, common areas, gyms, and office spaces.

INVENTORY CONTROL:
- Monitor and manage inventory levels of cleaning supplies and consumables.
- Ensure timely replenishment of stock to avoid shortages and maintain operational efficiency.

TEAM LEADERSHIP:
- Lead and support the day porters and OS1 team in daily tasks and responsibilities.
- Delegate tasks effectively to ensure all areas are maintained to a high standard.
- Provide guidance and training to team members, fostering a collaborative and productive work environment.

QUALIFICATIONS: (Knowledge/Skills & Abilities)
- Proven experience in janitorial services, with a strong background in customer service and client relations.
- Excellent communication and interpersonal skills, with the ability to interact professionally with clients and team members.
- Strong organizational skills and attention to detail.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
- Experience with inventory control and replenishment processes.
- Knowledge of janitorial processes and procedures, including disinfection and maintenance techniques.
- Ability to work independently and as part of a team, demonstrating leadership and initiative.
- Basic knowledge of cleaning products or willingness to learn.
- Consistent attendance and punctuality at work and on time.

Physical Demands:
Physically able to be on your feet during an entire shift; walking, bending, stooping, twisting, reaching, pulling, pushing, kneeling, and crouching. Must be able to lift 35 lbs, carry 12 lbs, and use a backpack vacuum as needed.

Position Type and Expected Hours of Work:
This is a full-time non-exempt position, working during normal business hours.

Education:
High school diploma or GED preferred but not required.

Experience:
- Previous experience in a janitorial or custodial role is preferred but not required. Willingness to undergo training and learn the OS1 system is essential.
- Min 2 yrs. of Supervisory experience – Supervisor Position only.

Work Environment:
Comfortable working in various environmental conditions, including exposure to cleaning chemicals and equipment noise.

Additional Requirements:
- Must be able to wear any necessary protective gear and adhere to safety guidelines.
- Flexibility to work shifts as needed, including occasional overtime or weekend work.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. This job description is subject to change at any time at the discretion of management.

Additional Information / Benefits:

• Medical
• 401k
• Paid Sick Time
• Paid Holidays (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day)
• Employee incentive programs
• Employee appreciation programs
• Training and development opportunities
• Work schedules to fit your needs.
• Safe work environment
• 1:1 coaching session to support you in identifying and achieving your goals and dreams in life.

Benefits: Medical Insurance, Paid Sick Days, Paid Holidays, Pegasus Possibility Program.

Screening Requirements: Motor Vehicle, Criminal Background Check.