Lead Network Technician & Field Supervisor

alaskacommunications; United States; On-site; USD 52,000 - 78,000; Full time

Job summary

Alaska Communications in Alaska is seeking a results-driven supervisor to lead a customer service/operations team. The role focuses on directing staff, coordinating workloads, and ensuring safe, compliant operations. You will schedule and assign shifts, recruit qualified candidates, monitor performance, and provide coaching.

The position requires a high school diploma or GED and strong communication. We value integrity, accountability, and a can-do attitude as we strive to meet company

Qualifications

• High school diploma or GED required with two years of progressive supervisory duties.
• Experience in customer service or telecommunications preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Lead and coordinate staff across shifts to meet workloads.
• Schedule, recruit, and assign duties while staying within budget.
• Monitor performance, provide coaching, and address safety issues.
• Ensure adherence to company policies and procedures and investigate incidents.

Skills

Supervisory experience

Customer service

Strong communication

Team leadership

Education

High school diploma or GED

Job description

Alaska Communications in Alaska is seeking a results-driven supervisor to lead a customer service/operations team. The role focuses on directing staff, coordinating workloads, and ensuring safe, compliant operations. You will schedule and assign shifts, recruit qualified candidates, monitor performance, and provide coaching.

The position requires a high school diploma or GED and strong communication. We value integrity, accountability, and a can-do attitude as we strive to meet company