Lead Network Engineer - Tier2 NOC, IP/Transport

Lumen Technologies, Inc.; Herndon (VA); On-site; USD 150,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Voluntary lifestyle benefits

Job summary

Lumen Technologies, Inc. is seeking an IT Systems Engineer III (Lead Engineer) to provide advanced Tier2 support for a nationwide fiber optic transport backbone and two NOC locations.

You will act as the primary POC for escalations, configure IP devices, lead TTU efforts, and create SOPs, test plans, and project narratives. Qualified candidates will have a Top Secret/SCI clearance, strong IP knowledge, CCNA, and experience with network management tools.

Qualifications

• Top Secret/SCI clearance required.
• Proficient in IP technology and network architectures (layer 2–4).
• Experience with network management tools (SolarWinds, SNMP).
• CCNA or equivalent; pursuing CCNP or equivalent encouraged.
• HAIPE encryption devices knowledge (KG-175G/D, KIV-7M).
• Bachelor’s degree in IT or equivalent with 6+ years in network management.

Responsibilities

• Serve as first level escalation to NOC on network issues.
• Lead for IP device configurations and TTU of network nodes.
• Perform advanced diagnostics to optimize network performance.
• Mentor junior technicians on IP technology.
• Produce SOPs, MOPs, test plans, and project narratives.
• Maintain IP network design diagrams and as-built drawings.
• Ensure 100% availability of IP and network management services.
• Troubleshoot and identify systemic issues before Tier III escalation.
• Potential after-hours TTU projects requiring onsite support.
• 15% travel may be required.

Skills

IP technology

Network diagnostics

Troubleshooting

Mentoring

Documentation

Education

Bachelor's degree in IT or related field

Security+ or equivalent Level 2 (DOD 8570.1)

Tools

SolarWinds

SNMP managers

Cisco ISE

Cisco ACS

EIQ SecureVue

Neuralstar

Job description

Lumen Technologies, Inc. is seeking an IT Systems Engineer III (Lead Engineer) to provide advanced Tier2 support for a nationwide fiber optic transport backbone and two NOC locations.

You will act as the primary POC for escalations, configure IP devices, lead TTU efforts, and create SOPs, test plans, and project narratives. Qualified candidates will have a Top Secret/SCI clearance, strong IP knowledge, CCNA, and experience with network management tools.