Senior Optical Transport Engineer - Remote, 24x7 Operations

Lumen; Frisco (TX); Híbrido; USD 93 000 - 124 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health benefits

Life insurance

Voluntary lifestyle benefits

Resumo da oferta

Lumen is seeking a Senior IT Systems Engineer to provide advanced Tier II support for a nationwide fiber transport network and two NOC locations. The role emphasizes high accountability, reliability, and collaboration with engineering teams to ensure 100% availability of IP and network management services.

The candidate will handle Tier-2 escalations, manage provisioning/test/turn-up processes, and maintain critical documentation while working in a 24x7 shift environment with travel up to 10%.

Qualificações

• Top Secret/SCI clearance required.
• 5+ years in network management environment.
• Experience with OTN/SONET/DWDM technologies and protocols.
• Proficient with network management tools and documentation practices.
• On-call and 24x7 shift readiness.

Responsabilidades

• Troubleshoot Tier-2 transport network issues (SONET/OTN/DWDM).
• Coordinate Tier-2 network deployments, provisioning, testing, and turn‑up.
• Maintain network diagrams, SOPs, and circuit records.
• Interface with lead engineers on requirements and designs.
• Perform decommissioning of transport equipment as needed.

Conhecimentos

Networking

Troubleshooting

Security clearance

Network management

SCADA/telecom protocols

Formação académica

Bachelor’s degree in IT or related field

Ferramentas

One Control

MCP

DNA

TNMS

Remedy

Descrição da oferta de emprego

Lumen is seeking a Senior IT Systems Engineer to provide advanced Tier II support for a nationwide fiber transport network and two NOC locations. The role emphasizes high accountability, reliability, and collaboration with engineering teams to ensure 100% availability of IP and network management services.

The candidate will handle Tier-2 escalations, manage provisioning/test/turn-up processes, and maintain critical documentation while working in a 24x7 shift environment with travel up to 10%.