Lead Mountain Retail Operations — Elevate Guest Service

Vail Resorts; California (MO); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Ski/Mountain perks

Employee discounts

401(k) Retirement Plan

Employee Assistance Program

Training & development

Referral Program

Job summary

Vail Resorts is hiring for Winter Seasonal 2026/2027 in the Sacramento area. We seek a Lead Retail Operations role to support daily store operations, deliver outstanding customer service, and coordinate sales floor activities.

The position requires leadership, training, and the ability to manage inventories and processes in a fast-paced environment. Starting wage ranges from $23.00/hr to $26.88/hr, with full-time/part-time hours and housing not provided.

Qualifications

• Experience in retail or customer service preferred.
• Leadership or key-holder experience preferred.
• Strong customer service and communication skills.

Responsibilities

• Support the daily operation of the retail store and help ensure a positive customer experience.
• Provide exceptional customer service and assist customers with product selection and questions.
• Lead by example and coach associates on selling, service, and operations.

Skills

Customer service

Leadership

Teamwork

Communication

Organization

Attention to detail

Tools

POS system

Job description

Vail Resorts is hiring for Winter Seasonal 2026/2027 in the Sacramento area. We seek a Lead Retail Operations role to support daily store operations, deliver outstanding customer service, and coordinate sales floor activities.

The position requires leadership, training, and the ability to manage inventories and processes in a fast-paced environment. Starting wage ranges from $23.00/hr to $26.88/hr, with full-time/part-time hours and housing not provided.