Lead ML Engineer - NLU & Generative AI

ServiceNow; Mountain View (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

Moveworks is leading the Agentic AI Assistant platform, empowering the entire workforce. The team expands Moveworks NLU and agentic AI capabilities, delivering magical user experiences with enterprise-ready models and privacy-conscious data handling.

We seek an experienced Software Engineer with ML expertise to push the envelope of natural language understanding, embedding best-in-class tools, and collaborating across functions to impact thousands of employees at global enterprises.

Qualifications

• Experience shipping production-quality ML systems.
• Strong fundamentals in model evaluation for text generation and classification.
• Proficiency in Python and/or Golang in a Mac development environment.
• Familiarity with LLMs, prompts, and tool-use in enterprise settings.

Responsibilities

• Ship product improvements with production-quality, fully tested code.
• Tackle end-to-end ML problems from data to deployment.
• Improve conversational AI capabilities across the Moveworks platform.
• Collaborate with cross-functional teams to ensure scalable, reliable AI.

Skills

Python

Golang

Machine Learning

NLP

LLMs

Job description

Moveworks is leading the Agentic AI Assistant platform, empowering the entire workforce. The team expands Moveworks NLU and agentic AI capabilities, delivering magical user experiences with enterprise-ready models and privacy-conscious data handling.

We seek an experienced Software Engineer with ML expertise to push the envelope of natural language understanding, embedding best-in-class tools, and collaborating across functions to impact thousands of employees at global enterprises.