Lead Medical Support Assistant

VA Detroit; Golden (CO); On-site; USD 50,000 - 65,000; Full time

Job summary

A leading healthcare organization is seeking a Lead Medical Support Assistant to coordinate administrative functions within the Health Administration Service. The role involves providing expert advice, supporting a team of Medical Support Assistants, and ensuring efficient clinic operations. Candidates must be current employees of the Veterans Health Administration and possess relevant experience or education.

Qualifications

• Must be a current-permanent employee of Veterans Health Administration.

Responsibilities

• Providing specialized/expert administrative patient support and leadership.
• Coordinating functions of the team of employees.
• Maintaining instructions and reference materials for staff.

Skills

Leadership

Communication

Education

Relevant experience or education

Job description

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Summary
The Lead Medical Support Assistant is assigned to the Health Administration Service of the VA Eastern Colorado Health Care System (ECHCS). The Lead Medical Support Assistant coordinates functions of the team of employees who perform work at the GS-3, GS-4, GS-5 and GS-6 levels by providing expert advice in the completion of tasks or projects to accomplish the work of the clinics.

Position is located in Golden, CO.

Must be a current-permanent employee of Veterans Health Administration.

Duties include but are not limited to:

1. Providing specialized/expert administrative patient support and leadership to the MSAs.
2. Coordinating functions of the team of employees at various GS levels by providing expert advice.
3. Maintaining instructions, reference materials, and background info for staff.
4. Staying current on procedures, policies, and directives.
5. Obtaining decision information from supervisors on major issues.
6. Balancing workload among employees and fostering team development.
7. Interacting with team members to build consensus and coordinate initiatives.
8. Making day-to-day work priority adjustments based on staffing.
9. Seeking supervisor assistance for major issues.
10. Notifying supervisor of training needs and staffing shortages.

Work Schedule: Monday-Friday, 7:30-4:00 pm
Position is not eligible for telework or virtual work.

Additional details: Salary, benefits, physical requirements, and qualification standards are included, emphasizing the need for U.S. citizenship, English proficiency, background checks, and relevant experience or education.

Applicants must submit a resume and SF-50, with detailed work history, and meet the basic requirements for experience or education. The position is full-time, GS-7 level, with seniority and employment type specified.

For more information, see the full announcement and refer to VA Handbook 5005, Part II, Appendix G45.