Lead Medical Payment Poster - Full-Time | Days

The Staff Pad; Russellville (AR); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Retirement Plans

PTO, Leave of Absence

Maternity/Disability Leave

Flexible Spending Account

Job summary

The Staff Pad in Russellville, United States, partners with a leading healthcare organization to hire an experienced Lead Payment/Cash Poster to supervise posting of payments, denials, and adjustments across clinic offices.

This role leads a team, coordinates training, ensures accuracy and compliance with payer requirements and revenue cycle best practices, and collaborates with billing, collections, and finance to resolve posting discrepancies and support financial performance.

Qualifications

• Minimum of 3 years of medical payment posting experience.
• Experience in training and guiding staff.
• Knowledge of EOBs, ERAs, and revenue cycle processes.
• Leadership experience preferred.
• Proficiency in HIPAA compliance.

Responsibilities

• Post insurance payments, patient payments, ERAs, and manual payments accurately.
• Review batches, deposits, and posting reports.
• Post contractual adjustments, denials, write-offs, refunds, and other financial transactions.
• Research and resolve posting errors and unapplied payments.
• Maintain documentation and patient balances.
• Support compliance with HIPAA and organizational policies.
• Train and mentor staff on posting procedures.
• Collaborate with clinic leadership and finance teams.

Skills

Payment posting

Leadership

Training

EMR systems

Excel

Education

High school diploma or GED

Tools

Practice management software

Microsoft Excel

Job description

Lead Medical Payment Poster - Full-Time | Days

Russellville, United States | Posted on 10/22/2026

The Staff Pad has partnered with a leading healthcare organization in Russellville, AL and we are looking to hire an experienced Lead Payment/Cash Poster to oversee and perform the accurate and timely posting of payments, adjustments, denials, and other reimbursement transactions across multiple Clinic Business Offices.

This role serves as a key resource for payment posting staff, supports training and workflow coordination, and ensures compliance with organizational policies, payer requirements, and revenue cycle best practices.

The Lead Cash Poster collaborates with billing, collections, insurance follow-up, clinic leadership, and finance teams to resolve posting discrepancies promptly, streamline workflows, and support the clinics’ overall financial performance.

Schedule: Full-Time | Days

What You’ll Do

Leadership Responsibilities

• Serve as the primary contact for payment posting staff across both Clinic Business Offices
  
• Train, guide, and support team members
  
• Monitor daily workloads and prioritize tasks
  
• Ensure posting productivity and accuracy standards are met
  
• Identify workflow issues and recommend improvements
  
• Assist management with performance monitoring and quality assurance
  
• Guide staff on posting procedures, payer requirements, and system functionality
  

Payment Posting Responsibilities

• Accurately and promptly post insurance payments, patient payments, ERAs, and manual payments
  
• Review and reconcile payment batches, deposits, and posting reports
  
• Post contractual adjustments, denials, write-offs, refunds, and other financial transactions
  
• Research and resolve posting errors, payment discrepancies, and unapplied payments
  
• Ensure transactions have appropriate supporting documentation
  
• Maintain accurate patient account balances through proper posting
  
• Assist with TennCare, Medicare Bad Debt, AIR payment accuracy, and other financial or operational reports
  
• Maintain workflow rules, Practice Management (PM) schedules, and system tasks for operational efficiency
  
• Monitor electronic remittance files and investigate posting exceptions
  
• Provide backup posting support across both Clinic Business Offices as needed
  

Revenue Cycle Support

• Collaborate with billing and collections teams to resolve payment variances and reimbursement issues
  
• Identify payer trends, reimbursement concerns, and process improvement opportunities
  
• Review rejected or denied payments and coordinate corrective actions
  
• Monitor aging reports for unapplied cash and posting exceptions
  
• Support month-end and year-end closings and reconciliations
  
• Work with management to resolve revenue cycle issues affecting reimbursement
  

Compliance and Quality Assurance

• Maintain confidentiality in compliance with HIPAA regulations
  
• Follow organizational policies, procedures, and payer requirements
  
• Audit posted transactions for accuracy and compliance
  
• Help develop and maintain departmental procedures, workflows, and training materials
  
• Promote revenue cycle best practices and organizational standards
  

What We Are Looking For

Education and Experience

• High school diploma or GED required
  
• Minimum of 3 years of medical payment posting experience required
  
• Clinic, physician practice, or RHC billing experience preferred
  
• Leadership, mentoring, or training experience preferred
  

Knowledge, Skills, and Abilities

• Knowledge of medical billing, payment posting, EOBs, ERAs, and revenue cycle processes
  
• Understanding of Medicare, Medicaid, TennCare, commercial insurance, and managed care reimbursement
  
• Strong attention to detail and accuracy
  
• Analytical and problem-solving skills
  
• Ability to train, mentor, and support staff
  
• Strong verbal and written communication skills
  
• Proficiency in EMR systems, practice management software, Microsoft Excel and Office
  
• Ability to manage multiple priorities and meet deadlines
  

What You Can Expect

Exceptional patient care starts with a team that feels valued, supported, and empowered - backed by comprehensive compensation and benefits every step of the way

• Retirement Plans
  
• PTO, Leave of Absence
  
• Maternity/Disability Leave
  
• Flexible Spending Account